Case Manager, Mental Health & Housing, Scattered Site
Job Details
1825 Chicago Avenue S, Mpls, MN 55404 - MINNEAPOLIS, MN
Full Time
Bachelor's Degree
$19.83 - $24.79 Hourly
Use own vehicle for work purposes
Housing Support Services

This position is eligible for a $2,000 Sign On Bonus!!

The Mental Health & Housing Case Manager will support a diverse range of individuals in a scattered-site housing program deeply rooted in Harm Reduction and Housing First practices as part of Avivo’s Ending Homelessness Division’s continuum of care.


The Mental Health & Housing Case Manager will work with individuals experiencing serious and persistent mental illness providing mental health stabilization through assessment, linking, follow-up, and monitoring. These interventions are focused on developing housing stability while supporting recovery goals based in harm reduction and to support individuals in achieving their personal goals through assertive and progressive engagement approaches. The ideal candidate understands safe housing for all is a social justice issue founded in the understanding that housing is an intrinsic human right. The Mental Health/Housing Case Manager is a person who thrives in an unpredictable work environment and is highly skilled in meeting people where they are at while delivering the highest quality services using culturally responsive and evidence-based practices in a trauma-informed manner.


The Red Lake team supports single adults who identify as Native Americans and who have previously experienced long-term or chronic homelessness, many of whom are persons with an active substance use disorder.



  • Engage in all aspects of Rule 79 Adult Mental Health Targeted Case Management and Housing Support Case Management utilizing both assertive and progressive engagement modalities.
  • Creatively reduce harm caused by drug and alcohol use through a continuum of approaches and in collaboration with team members and community partners.
  • Willingness to “think outside of the box” when problem-solving a range of barriers to housing stability and connection to supportive mental health and substance use disorder services.
  • Employ a holistic and culturally appropriate approach when interacting with residents including promoting health and wellness activities with participants.
  • Work closely with the Native American Community (specifically Red Lake Nation), Tribes, Hennepin County, and other formal and informal support systems, providing culturally relevant services to individuals from this community, experiencing homelessness and living without shelter.  
  • Utilize Critical Time Intervention to support clients work towards their goals by creatively strengthening their network of support in the community.
  • Conduct an initial assessment and develop an Individual Community Support Plan, along with a Functional Assessment, which will assist clients to address their needs, deficits, and goals. Ensure ongoing bi-annual assessments are timely completed.  
  • Complete all paperwork accurately and in a timely manner.
  • Develop a crisis plan and conduct crisis intervention as needed to ensure housing stability and holistic health and well-being.
  • Build relationships with and work collaboratively with landlords to problem-solve participant concerns in a positive and inventive way to support Housing First principles.  
  • Meet with clients on a regular basis to check progress, provide support, and monitor mental health functioning and medication effectiveness.
  • Visit clients in their home as well as the community on a regular basis to check progress, complete monthly budgets, and provide support on identified needs.
  • Refer clients to appropriate community resources and arrange transportation to appointments as needed.
  • Communicate with case management team members, community professionals, and other service providers to ensure that services for client are coordinated.
  • Maintain client files and program records, court reports, and develop reports as required.
  • Participate in supervision, staff meetings, and meet regularly with program manager for individual supervision to meet supervision requirements.
  • Comply with HIPPA and Data Privacy Practices.
  • Positively represent agency, program, and participant needs.
  • Actively participate in agency’s undoing racism plan.
  • This position will require the ability to work outside regular business hours on an occasional basis to meet client and program needs. 
  • BA in Behavioral Science with a minimum of 2000 hours of employment in the area of Mental Health, working with adults, with Serious and Persistent Mental Health Diagnoses.  Master’s Degree preferred.
  • 2 years’ experience working with single adults who have experienced long-term homelessness.
  • Prior  experience working with individuals experiencing substance use disorders.
  • Minimum one years’ experience working in Harm Reduction and Housing First with a demonstrated working knowledge and commitment to these modalities.
  • Broad knowledge of case management activities and wrap-around services and prior experience working with a case load.
  • Capable of relating to and advocating for diverse client needs and interests.
  • Ability to learn and understand client needs and mental health recovery related to the provision of community mental health services.
  • Strong written and verbal communication skills and computer experience.
  • Use personal vehicle for work purposes.
  • In an effort to support the health and well-being of our staff, participants, and the community,  Avivo will require proof of COVID Vaccination for all New Hires.


WAGES: $19.83 - $24.79 per hour, DOQ



  • $2,000 Hiring Bonus
  • 10 Paid holidays and generous PTO
  • Mission driven culture that celebrates diversity
  • Potential for flexible schedule
  • Clinical supervision towards licensure
  • Competitive pay, based on education & experience
  • Mileage reimbursement


BENEFITS: Avivo offers competitive salaries and compensation, including a comprehensive benefits package. Benefits include a generous PTO policy and company observed holidays as well as health and dental insurance, long-term disability insurance, life insurance, and a retirement savings plan. Health insurance coverage is also available for domestic partners, in addition to other optional benefits.


HOW TO APPLY: Please provide a letter of interest and resume highlighting your experiences and qualifications through our website at   If you have questions on your application, e-mail   


Avivo is a nonprofit organization which serves nearly 15,000 Minnesotans each year, helping them achieve recovery, employment, and career advancement. We believe everyone deserves the chance to live well and work well. Avivo provides chemical and mental health services, career and technical education, and employment services at locations in the Twin Cities and greater Minnesota. Avivo employees help individuals transform their lives – move out of poverty, find treatment and achieve recovery, end homelessness, train for and start careers, and secure jobs. At Avivo, employees experience worthwhile work and professional growth as part of a vibrant and diverse workforce. You have direct and positive impact in people’s lives and are a part of make lasting change in our community!


Equal Employment Opportunity/Affirmative Action Employer. Avivo is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.