MEDICAL ASSISTANT

GENERAL PURPOSE:

The Medical Assistant provides medical support services to the providers in order to ensure a smooth flow of patients through the medical clinic.

MAIN RESPONSIBILITIES AND DUTIES:

1. Assists patients calling and visiting the clinic

1. Calls and escorts patients to exam area timely to promote continual flow of patients
2. Obtains vital signs, height and weight and documents in Electronic Health Record (EHR) per policy and procedure
3. Makes referral appointments and maintains referral in i2i log
4. Collects and processes laboratory specimens per policy and procedure
5. Assists with call backs to patients at provider request
6. Enters patient with designated problems into tickler file per protocol
7. Maintains tracking in i2iTracks
8. Maintains daily EHR worklist

1. Assisting providers with patients and calls

1. Initiates Care Plans and updates in EHR per Patient Centered Medical Home (PCMH)
2. Assists provider with examinations
3. Administers immunizations and medications per protocol
4. Utilizes appropriate technique in administering injections
5. Follows infection control per Clinical Policy and Procedure guidelines
6. Assists with calls to pharmacies per protocol
7. Records timely in EHR per the corporation's policy and procedure
8. Initiates Advanced Directives and updates as appropriate per policy and procedure for PCMH

1. Cleans, autoclaves, and sterilizes instruments, equipment, etc., used in clinic
2. Performs control tests of certain laboratory equipment
3. Prepares and stocks exam rooms
4. Enters patient data into clinic tracking system
5. Maintains professional growth by attending all meetings and in-service trainings
6. Participates in Continuous Quality Improvement (CQI) activities and staff meetings
7. Treats all clients, staff and the community with respect and courtesy
8. Utilizes effective means to resolve conflict
9. Utilizes effective verbal and written communication skills
10. Flexibility to work at other Ampla Health sites as needed
11. Performs other duties assigned by supervisor