Required Education and Experience
- MSW, Masters in Marriage and Family Therapy or any postgraduate degree in Behavioral Health required.
- Experience working as a medical case manager/patient navigator/care coordinator with homeless, low-income and/or disabled individuals and knowledge of the medical and the public benefits system preferred
- Experience providing outreach with homeless, low-income and/or disabled individuals
- Experience working with peer workers with lived experience of homelessness preferred
Required Knowledge/Skills/Position Qualifications
- Knowledge of the complexity of poverty, women’s homelessness, health issues, mental illness, trauma, substance abuse and older adults
- Ability to problem solve and demonstrate an understanding of complex systems
- Experience working in a medical, mental health, or public health setting
- Excellent active listening and crisis intervention skills with the ability to exercise and model good judgment
- Ability to manage multiple tasks and priorities; proficiency in balancing direct service responsibilities with effective record keeping
- Ability to work well independently and with multiple teams while meeting the needs of both the clients and the organization
- Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
- Strong interpersonal, written, and oral communication skills; a proven ability to communicate with diverse audiences
- Oral and written fluency in both Spanish and English is strongly preferred
- Current valid California state driver’s license, insurance, and vehicle with good driving record
Additional Eligibility Qualifications
None required for this position.
Work Authorization/Security Clearance (if applicable)
- Criminal background check and clearance required
Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.
Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.