Sr. Director of Clinical Programs
Job Details
Los Angeles, CA - Los Angeles, CA
Full Time
Master's Degree In Social Work
$95,000.00 Salary/year
Nonprofit - Social Services

The Sr. Director of Clinical Programs oversees all programs in the Clinical and Health and Wellness Department, and ensures program outcomes are met and that programs are meeting compliance with funder requirements. The Sr. Director of Clinical Programs is responsible for ensuring high quality clinical support, and synergy in clinical services, across program departments. This position ensures that direct service staff across programs are receiving clinical supervision. The Sr. Director of Clinical Programs is responsible for oversight of the Clinical Training program for clinical interns and coordination of internal and external training, technical assistance, and capacity building. The Clinical Director works closely with the Deputy Program Officer to enhance program systems and ensure that clinical best practices are embedded in all departments.


Essential Functions

  1. Oversight of programs and operations for the Clinical Department and Health and Wellness department, Clinical Training Program, and internal and external capacity building; including oversight of the Trauma Recovery Center, Measurement and Evaluation, Access Center, Bridge Housing, Housing Navigation, Health Programs, and Domestic Violence Housing Programs
  2. Oversight of clinical intern recruitment and training
  3. Oversight of mental health service provision, including individual and group therapy, as well as psychiatry services
  4. Oversight of internal and external trainings on trauma informed care, and other competencies related to homeless services provision
  5. Oversight of DWCs Performance and Quality Improvement (PQI) process, participate as a member of the PQI team and oversee implementation of relevant quality improvement goals
  6. Conduct internal and external trainings and presentations
  7. Develop and maintain DWCs Training, Technical Assistance, and Capacity Building Program
  8. Develop a menu of DWC training offerings and coordinate external trainings
  9. Oversee rapid rehousing programs for survivors of domestic violence
  10. Enhance charting and documentation systems as needed
  11. Ensure that programs are conducting quarterly peer chart reviews and quality assurance
  12. Oversight of clinical crisis response
  13. Enhance coordination of policies, procedures, and services across all programs
  14. Develop and maintain relationships with stakeholders, conduct outreach, and serve as a representative of DWC at community meetings, events, and conferences
  15. Manage departmental budgets and ongoing reporting
  16. Ensure that staff are receiving group and individual supervision and clinical consultation
  17. Ensure that program outcomes are met and that contracts are maximized
  18. Ensure contract compliance and that funder requirements are met, including reporting and coordination of contract compliance reviews
  19. Participate in internal and external meetings and trainings
  20. Other duties as assigned to support the mission of the organization

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. Clinical and crisis management skills
  2. Knowledge of best practices in charting
  3. Team building and effective support
  4. Problem solving and creativity
  5. Resiliency

Supervisory Responsibility

The Sr. Director of Clinical Programs provides direct and indirect supervision to staff in Clinical, Health and Wellness, and Clinical Training programs.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear (e.g., publically speak and listen to others). Specific vision abilities required by this job include close vision (e.g., ability to see a computer screen) and ability to adjust focus. The role requires verbal crisis intervention, which may involve the ability to quickly move from an office to another location to help resolve the matter. Job requires the ability to lift up to 20 lbs, including files, open filing cabinets, bending, and standing on a stool as necessary.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday-Friday from 9:00 a.m.-5:30 p.m., based on the needs of the program some evening or weekend hours may be required.

Occasional travel for conferences and trainings may be required. Travel for local meetings is required.


Education and Experience 

  1. Master level education in a mental health field (Social Work, Marriage and Family Therapy, Psychology) is required.
  2. Clinical licensure is required.
  3. Two years post licensure, with the ability to sign Board of Behavioral Sciences hours required
  4. In good standing with the Board of Behavioral Sciences required
  5. Knowledge of crisis intervention and de-escalation interventions required
  6. Experience conducting trainings and presentations required
  7. Experience providing clinical supervision required
  8. Experience working with homeless, acute mental health, trauma, substance use, domestic violence, health issues, and older adults preferred
  9. Strong commitment to social justice
  10.  Knowledge of the complexity of poverty and women’s homelessness
  11.  Experience working with individuals from diverse backgrounds
  12.  Demonstrated ability to effectively lead and collaborate with teams
  13.  Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences
  14.  Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook)


Required Knowledge/Skills/Position Qualifications

Must be a CA resident and live at least 75 miles from the office and must be available for in-person meetings at the DWC offices.

Work Authorization/Security Clearance (if applicable)

Downtown Women’s Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, gender, gender identity or expression, age, disability, marital status, or medical condition. In addition to federal law requirements, Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.