The Sr. Director of Clinical Programs oversees all programs in the Clinical and Health and Wellness Department, and ensures program outcomes are met and that programs are meeting compliance with funder requirements. The Sr. Director of Clinical Programs is responsible for ensuring high quality clinical support, and synergy in clinical services, across program departments. This position ensures that direct service staff across programs are receiving clinical supervision. The Sr. Director of Clinical Programs is responsible for oversight of the Clinical Training program for clinical interns and coordination of internal and external training, technical assistance, and capacity building. The Clinical Director works closely with the Deputy Program Officer to enhance program systems and ensure that clinical best practices are embedded in all departments.
- Oversight of programs and operations for the Clinical Department and Health and Wellness department, Clinical Training Program, and internal and external capacity building; including oversight of the Trauma Recovery Center, Measurement and Evaluation, Access Center, Bridge Housing, Housing Navigation, Health Programs, and Domestic Violence Housing Programs
- Oversight of clinical intern recruitment and training
- Oversight of mental health service provision, including individual and group therapy, as well as psychiatry services
- Oversight of internal and external trainings on trauma informed care, and other competencies related to homeless services provision
- Oversight of DWCs Performance and Quality Improvement (PQI) process, participate as a member of the PQI team and oversee implementation of relevant quality improvement goals
- Conduct internal and external trainings and presentations
- Develop and maintain DWCs Training, Technical Assistance, and Capacity Building Program
- Develop a menu of DWC training offerings and coordinate external trainings
- Oversee rapid rehousing programs for survivors of domestic violence
- Enhance charting and documentation systems as needed
- Ensure that programs are conducting quarterly peer chart reviews and quality assurance
- Oversight of clinical crisis response
- Enhance coordination of policies, procedures, and services across all programs
- Develop and maintain relationships with stakeholders, conduct outreach, and serve as a representative of DWC at community meetings, events, and conferences
- Manage departmental budgets and ongoing reporting
- Ensure that staff are receiving group and individual supervision and clinical consultation
- Ensure that program outcomes are met and that contracts are maximized
- Ensure contract compliance and that funder requirements are met, including reporting and coordination of contract compliance reviews
- Participate in internal and external meetings and trainings
- Other duties as assigned to support the mission of the organization
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Clinical and crisis management skills
- Knowledge of best practices in charting
- Team building and effective support
- Problem solving and creativity
The Sr. Director of Clinical Programs provides direct and indirect supervision to staff in Clinical, Health and Wellness, and Clinical Training programs.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
While performing the duties of this job, the employee is regularly required to talk and hear (e.g., publically speak and listen to others). Specific vision abilities required by this job include close vision (e.g., ability to see a computer screen) and ability to adjust focus. The role requires verbal crisis intervention, which may involve the ability to quickly move from an office to another location to help resolve the matter. Job requires the ability to lift up to 20 lbs, including files, open filing cabinets, bending, and standing on a stool as necessary.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday-Friday from 9:00 a.m.-5:30 p.m., based on the needs of the program some evening or weekend hours may be required.
Occasional travel for conferences and trainings may be required. Travel for local meetings is required.