Training and Experience:
Possession of the following required: a Bachelor’s Degree in Public Health or a related field from an accredited college or university, or 4 year related experience required. Master’s degree preferred. Supervisorial experience required in an outpatient family practice, internal medicine, or a Federally Qualified Health Center or community clinic preferred. Experience leading quality improvement teams preferred. CPHQ Certification preferred. Demonstrated ability to perform assigned responsibilities with minimum supervision; to maintain quality control standards; to interpret, adapt and apply guidelines and procedures. Strong verbal, written and interpersonal skills. Ability to develop and maintain cooperative relationships with staff members, patients and clinicians and work as a member of a multi-disciplinary team. Demonstrated ability to follow set routines and be alert to variations and make decisions accordingly. Sensitivity to racially, ethnically, culturally and sexually diverse populations; excellent oral and written communication skills; and knowledge of Microsoft Office. Experience with electronic health records (eClinicalworks preferred). Must possess current CPR certification.
Working knowledge of management methods and practices in a community clinic setting or similar health care facility. Knowledge of LEAN process improvement/Six Sigma preferred. Experience in developing QM programs. Knowledge of NCQA Patient Centered Medical Home (PCMH) standards preferred. Basic knowledge of local, state and federal regulations relating to care of patients in a clinic setting, managed care, and Title 22 is preferred. Skill in identifying problems and recommending solutions in a clear, concise and proactive manner, including recognition and resolution of costly errors. Demonstrated ability to set priorities and organize work responsibilities to insure completion of assigned tasks within agreed upon time span. Knowledge of common safety hazards and precautions sufficient to establish a safe work environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID vaccination is required and APLA Health will consider accommodations for disability- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/veteran.