Loan Servicing - Document Representative (temporary)
Job Details
Entry
MLT - Headquarters - Mountlake Terrace, WA
Part Time
High School
Day
Banking
Description

Please Note: Full vaccination against COVID-19 is a requirement for employment at 1st Security Bank of Washington.  Accommodations for sincerely held religious beliefs or medical conditions contraindicating the vaccination may be requested.  Requests for required forms should be directed to the HR Department.

 

A GREAT PLACE TO WORK AND BANK  

Join our team!  1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams!

 

1st Security Bank is looking to find a dynamic individual to fill our temporary entry level Loan Servicing - Documents Representative I position! If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 6 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5 star Bank in Washington State by Bauer Financial, an independent bank rating firm.

 

POSITION SUMMARY:

Responsible for processing a variety of tasks related to the servicing of mortgage loan products by the Loan Servicing Department. We are looking for a highly motivated individual who shares our vision to “WOW” both internal and external customers with exceptional customer service; comes to work every day with a “Smart, Driven, and Nice” attitude; approaches each task with a strong attention to detail; and works together with other team members to ensure all Loan Servicing responsibilities are completed daily.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Manage loan files for all stages in the life cycle of the loan
  • Scan loan documents into imaging system
  • Maintain the file room – label and file documents when needed
  • Manage the Document Custodian process from start to finish
  • Run report and pull paid in full loan files from file room for Loan Operations Team
  • Demonstrates excellent written and verbal communication skills
  • Other duties and tasks as assigned

 

YOU WILL BE ELIGIBLE FOR

  • Full medical, dental, and vision coverage for individual or family plan.
  • Life insurance.
  • Long- and short-term disability insurance.
  • 401K matching program.
  • Paid sick and vacation time.

 

OUR CORE VALUES

  • Relationship Driven - we strive to "WOW" (surprise, excite and delight) each other and our customers.
  • Ethicalfair, honest and act with integrity. 
  • Lead by Example maintain a positive attitude, show respect for others, and have some fun!
  • Accountable - we take our responsibilities seriously and we meet our commitments with urgency.
  • Team Player - dependable, enthusiastic contributor to team success and to the greater good of the bank.
  • Embrace Dreams - we encourage each other to reach for our dreams.
  • Diversity - we celebrate diversity and support equality for all.
  • Community Oriented - we actively support our communities and the Bank's CRA initiatives.
  • Open and Honest Communication - always professional, responsive, and timely.
Qualifications

EDUCATION AND/OR EXPERIENCE

  • High school graduate or equivalent
  • Ability to work well independently with minimal supervision and in a fast-paced team environment
  • Familiarity with MS Office products
  • Demonstrates excellent written and verbal communication
  • Ability to prioritize competing projects, tasks and deadlines while maintaining a positive attitude
  • Must be detail oriented while maintaining a high degree of responsiveness and flexibility in performing tasks
  • Strong organizational skills
  • Self-directed

 

COMPUTER SKILLS

To perform this job successfully, an individual should be skilled in Microsoft Office Products and other Database software, have 45+ WPM typing speed and 10-key experience.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • The employee will operate in a general office environment, using office equipment such as a phone and a computer.  The employee must be able to bend and squat occasionally when accessing storage. 
  • The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment. 
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