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Senior Instructional Designer II, Online Learning

Job Details

American Psychiatric Association HQ - Washington, DC
Full Time
4 Year Degree



The Senior Instructional Designer for APA's Division of Education's Online Learning Department will work in conjunction with departmental leadership to design and implement innovative instructional design and delivery efforts. This individual will conduct needs assessments to align learning initiatives to expand APA's online learning portfolio. The position requires experience designing and implementing virtual learning collaboratives, eLearning modules (SCORMs), webinars, instructional videos, virtual events, managing external stakeholders , and measuring business impact and effectiveness of deployed learning solutions.

The Senior Instructional Designer must possess a unique balance of technical depth, business knowledge, project management, and strong interpersonal skills. The candidate will build online education materials in coordination with a team of instructional designers and subject matter experts (SMEs), following the ADDIE model. The Senior Instructional Designer will use technical skills, creativity, and experience to develop new and engaging interactive learning experiences. The Division of Education has a federal grants' portfolio, and this individual will be responsible for ensuring grant deliverables and timelines upheld.

The ideal candidate is an innovative, practical, solution-oriented individual with experience working across multiple instructional delivery modalities. The Senior Instructional Designer will curate and design learning solutions that align with the APA’s users' needs. The position reports to the Director of Online Learning.


  • Manage the end-to-end design, development, and implementation of APA catalog offerings for multiple projects
    • Partner with psychiatrists, allied organizations, grant funders and staff to develop content
    • Develop and execute workflows for launching CME activities in APA's Learning Center
    • Produce online courses in a variety of formats such as presentation capture, multi-part courses, self-assessments, performance in practice, pulsed learning exams, communities/learning collaboratives, question banks, and/or discussion boards
    • Use established methodologies in all instructional design stages, including needs assessment and ADDIE and/or SAM methodologies
    • Create consistent yet creative aesthetics within interactive elements
    • Develop project plans and trackers under the review of departmental leadership which ensure projects meet established milestones and remain within budget
    • Apply quality control standards to the design, execution, and maintenance of online courses
    • Import credit claim from Annual Meeting and IPS registration vendor into user transcripts
    • Ensure adherence to JA criteria for online education in conjunction with the CME Team
    • Collaborate with Marketing to promote activities and create interest in offerings
  • Build and maintain internal and external vendor relationships, and existing vendor relationships to ensure external solutions are designed as intended
  • Research and recruit psychiatrists to serve as subject matter experts for course development
  • Produce regular reports of Learning Center activity and transmit relevant user data to external groups per grant, contract, and accreditation requirements (e.g., SAMSHA, AACME, ABPN, AAAP)
  • Distribute a monthly snapshot of completed online initiatives to key APA stakeholders
  • Troubleshoot technical issues related to the LMS and create/track debugging tickets for LMS vendor, question bank vendor, and APA's IT Department
  • Interact with outside technology vendors related to special projects to ensure adherence to timeline, budget, and project deliverables
  • Collaborate with others to create prototypes, iterate, and seek feedback from product owners, team members, and other stakeholders throughout the design process
  • Develop Standard Operating Procedures to ensure consistency for cross functional projects
  • Educate and support APA staff utilizing the LMS for report functionality or customer account access
  • Resolve customer inquiries related to online programs/products, course fees, transcripts, etc.
  • Communicate effectively with clarity, credibility, and timeliness
  • Coach Junior Designers on best practices, design modalities and system procedures
  • Stay abreast of technology trends and evolving expectations of learners
  • Support virtual events to ensure a positive user experience
  • Performs other duties as assigned



  • 4-6 years of experience in online learning management and/or instructional design
  • Experience with managing complex projects with demonstrated success in meeting deadlines, managing vendors, and managing related budgets.
  • Strong decision-making and problem-solving skills; proven research skills to gather data, best practices, and points of view to ensure sound judgment.
  • Bachelor's degree required
  • Experience working in and/or with associations industry is preferred
  • Experience with adult educational and/or healthcare programs is preferred
  • Excellent communicator capable of providing leadership to individuals and groups
  • Self-motivated, able to work independently, and shows attention to detail
  • Knowledge of how websites operate (i.e., databases, APIs, and content management systems)
  • Demonstrated experience with computer-based and/or software-as-a-service (SaaS) tools such as Salesforce, HTML, Captivate, Articulate Storyline 2, Articulate Replay, Microsoft 365, Adobe Premier, Vimeo, Zoom, GoToWebinar, and/or other graphic and media design/production tools


EOE, including disability/vets