Chief Program Officer
Job Details
Los Angeles, CA - Los Angeles, CA
Full Time
$120,000.00 - $140,000.00 Salary/year
Nonprofit - Social Services


The Chief Program Officer (CPO) provides ultimate vision and oversight to DWCs programs and will be responsible for identifying and vetting strategic program growth opportunities, in alignment with DWCs mission. The CPO works closely with the Deputy Program Officer (DPO) to ensure that strategic program growth opportunities align with internal program operations and implementation strategies. The CPO also work closely with the Chief Development and Communications Officer (CDCO) to seek funding opportunities to support program growth and organizational expansion. The CPO will also have an external facing role in increasing organizational opportunities, through building partnerships to support DWCs existing and expanding work, participating in stakeholder collaboratives, public relations, and dissemination of work to increase DWCs visibility in the community as a sector leader. The CPO reports to the Chief Executive Officer.

Essential Functions

Program Strategy and Best Practices:

  • Provides ultimate oversight, vision, leadership and stewardship of DWCs programs, including providing oversight of internal operations and external growth opportunities.
  • Pursues and evaluates opportunities for strategic program growth, conceptualizing program design and outcomes, and providing guidance to the DPO in implementation.
  • Ensure that all program activities operate consistently and ethically within the mission and values of DWC.
  • Work closely with the DPO and CFO/COO to develop annual program budgets, ensuring that programs are solvent, and that funding is being maximized.
  • The CPO works closely with the DPO to ensure continuous quality improvement and enhancement of programs.
  • Works closely with the executive team to ensure cross agency communication and coordination.
  • Works closely with the CDCO to pursue funding opportunities to support existing programs and strategic program growth.
  • Collaborates with CDCO so that client stories as well as programmatic and population trends are communicated and shared with outside audiences.
  • Develops and maintains community partnerships to support DWCs existing work and identify new opportunities.
  • Serves as a member of external coalitions and stakeholder groups as part of maintaining organizational influence, visibility, and ensuring that the needs of unhoused women are represented.
  • Disseminates DWCs work at conferences and in public settings to increase DWCs brand awareness as a sector leader.
  • Participates in policy and advocacy work to advance local, state, and federal policy that addresses ending homelessness for women.
  • Works closely with the DPO to establish annual program plans and goals that advance DWCs Strategic Plan and fulfil DWCs funder commitments.
  • Provides reports to the CEO and Board as required.
  • Serves as an ambassador of DWC internally and in the community.
  • Works closely with the Board of Directors, attending meetings of the Board and staffing Board committees.
  • Plays an active, collaborative role as a member of the Senior Leadership Team.
  • Other duties as assigned to support the mission of the organization.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. Program Strategy and Best Practices
  2. Partner Relationship Management
  3. Performance Management
  4. Staff Training & Professional Development
  5. Agency Leadership



Supervisory Responsibility
This position has supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Minimal travel is expected for this position.


Required Education and Experience 

  • Master level education and clinical licensure preferred
  • A deep level of knowledge and understanding of the complexity of poverty and women’s homelessness and a familiarity working within the homelessness sector in Los Angeles
  • Experience within the non-profit sector, especially working on issues of poverty, homelessness
  • Supervision and management experience required, preferably in a complex multi-program environment required
  • Experience with oversight of budgets required
  • Fundraising experience required
  • Grant writing experience preferred



Knowledge/Skills/Position Qualifications

  • Strong interpersonal, written, and oral communication skills; proven ability to communicate with diverse audiences
  • Knowledge of DEI strategies
  • Attention to detail, high standards, initiative, and follow through
  • Adaptive leadership skills, ability to motivate others and to solve problems
  • Team player who is willing to help other employees when needed
  • Demonstrates the calmness and efficiency necessary to perform activities involving multiple demands, many details, and frequent changes.
  • Work habits characterized by confidentiality, good judgement, diplomacy, and tact.
  • Must be able to work creatively within a budget and use innovation to find ways of more effectively managing resources.
  • Superior research and analytical skills to track and predict trends.
  • Must be able to collaborate with executives, creative teams, research and development, and product development teams.
  • Computer literacy required. Must be proficient in Internet research, Microsoft Office Suite, Adobe programs and be willing to learn other applications as needed.
  • Ability to work occasional evenings and weekends
  • Must be a CA resident and live at least 75 miles from the office and must be available for in-person meetings at the DWC offices.
  • Must provide documentation of a negative COVID-19 test result from the last seven days, on first day of hire.
  • Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.



Work Authorization/Security Clearance (if applicable)

 Required Mandated Reporter for Elder & Dependent Adult Abuse and Child Abuse & Neglect policies.

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.

Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.