Community Outreach Coordinator
Job Details
Experienced
Headquarters - Pittsburgh, PA
Full Time
Day
Marketing
Description

POSITION SUMMARY 

The position of Community Outreach Coordinator with the Center for Organ Recovery & Education (CORE) is one of moderate to considerable responsibility.  The Community Outreach Coordinator will increase awareness of and commitment to the organ and tissue donor program in CORE’s donor service area (DSA). The Community Outreach Coordinator will work closely with other members of the Community Outreach Department, Donor Family Services and Donate Life PA and WV to maintain PA and WV Donor Registry and provide Education and awareness of the need for organ, eye and tissue donors. They will focus on the continuous assessment of volunteer requirements, active recruitment, and retention of volunteers to support on-going donation related community initiatives.

 

They will have the ability to oversee and coordinate the CORE volunteer program designed to increase public awareness and commitment to organ and tissue donation and transplant.  Solid oral and written communication skills are required, as is the ability to meet deadlines, understand, track and maintain budgets and goals and objectives of the department. They will have the ability to travel throughout CORE’s service area including Pennsylvania, West Virginia and New York and work weekends and evenings. They must be able to demonstrate organizational skills, effective use of time/project management and ability to meet deadlines. Excellent interpersonal skills are required to work with diverse audiences, including volunteers, community partners, students, transplant recipients, transplant candidates and donor families.  A commitment to CORE’s mission and ability to represent the organization in a positive manner will lend itself to the ability to fulfill the requirements of the position.

 

SCOPE OF RESPONSIBILITY

The CORE Community Outreach Coordinator reports directly to CORE’s Director of Public Affairs and Donor Family Services. They will be responsible for the on-going assessment and revision of CORE’s volunteer programs, including events, policies and procedures, volunteer materials including any revisions to the volunteer database, strategic plans, and long-term program goals. The Community Outreach Coordinator also will assist, and in some cases take the lead, in arranging special events, including CORE’s annual donor recognition, National Donate Life Month and National Donor Sabbath. They will work collaboratively to develop and implement a well-defined recruitment, orientation, supervision, retention, engagement, and training program to CORE volunteers targeted to various volunteer types (donor families, recipients, wait list, hospital staff, etc.). They will support program staff and department heads in identifying and scheduling volunteers and volunteer requirements to assist with special events, programs and speaking engagements. They will develop and implement recognition programs for volunteers, including any annual/semi-annual or other special events.  Coordinate volunteer support for signature events. They will make public appearances to inform, educate and orient the community as to CORE programs and services and to present volunteer opportunities. They will create and update marketing materials to promote the volunteer program to targeted potential volunteer groups, including donor families, recipients and wait list candidates.  They will oversee Team Pittsburgh through team member recruitment, orientation to team, financial tracking, and fundraising support. They will work with the Community Outreach Coordinators to seek opportunities to raise community awareness of Team Pittsburgh through community events and media opportunities. They will develop and implement tools to measure and evaluate effectiveness of programs, projects, materials and activities and outcome related to the goals of CORE’s Community Outreach department. They may be assigned other job-related functions by the Director of Public Affairs and Donor Family Services and/or CORE’s President/CEO, such as reporting on issues from the public and other audiences, developing communications measurements and/or other related activities within the department. They will work closely with the Director of Public Affairs and Donor Family Services to establish budgets and work within budgetary guidelines. They will work closely with the Director of Public Affairs and Donor Family Services, other members of the Community Outreach department, and contribute as a member of CORE’s team. They will demonstrate support of donation and CORE’s mission

Job Qualifications

JOB QUALIFICATIONS

The position of Community Outreach Coordinator requires that the incumbent have a bachelor’s degree in Communications, Public Relations, Journalism, Marketing or other related field, minimum two years’ experience in volunteer coordination, communications, or public relations preferably with social-cause marketing or health-care background. In lieu of a bachelor’s degree, candidates must have 3 years’ experience as a volunteer coordinator, or experience coordinating grass roots educational programs for non-profits. Strong written and oral communications skills as well as project management experience are highly desirable. They should demonstrate strong analytical, creative, organizational, and interpersonal skills. Candidate must possess a valid driver’s license and be able to lift 30 lbs., carry and set up displays, sit/stand for long periods of time and be available for some overnight stays of related CORE business. They must be willing to travel throughout the service area and be available for some evening and weekend work. They must demonstrate a commitment to CORE’s mission and administrative philosophy, a strong work ethic and a commitment to the overall organ, tissue, and eye donation program.   

DEGREE OF JOB DIFFICULTY

The degree of difficulty for the Community Outreach Coordinator falls into the moderate to considerable range considering the responsibilities to represent CORE to the public, volunteers and community partners is great.  Mistakes and misinformation could trigger a variety of misconceptions about donation and cause serious administrative problems for CORE, all of which may negatively influence donation and working relationships with community and hospital partners and our public.

 

SUPERVISORY RESPONSIBILITY

None.

 

In accordance with the rule issued by the Centers for Medicare and Medicaid Services (CMS), the successful candidate will be required to be fully vaccinated against COVID-19, unless a medical and/or religious exemption is approved.

 

CORE is proud to be an Equal Opportunity Employer (EEO), dedicated to building a work culture of integrity, compassion, and respect. As an EEO employer, we support an inclusive workplace where all can excel based on their merit, qualifications, experience, and job performance. We do not discriminate, tolerate harassment, or condone retaliation of any kind.

Chris Yanakos- Be a Hero. Be an Organ Donor
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