Position Title: Product Manager
Department: Product
Reports To: Senior Director of Product, PropertyPay
Job Type: Full-time, Salary
Location: Remote
One Inc is a rapidly growing InsurTech digitizing inbound and outbound payments for the Insurance space. It’s an exciting time to join a private equity backed, market leader experiencing 50% year over year growth. Every employee, no matter what role receives equity and most of our roles are 100% remote. Our employees are shareholders and are core to our people first culture. Our core values are simple yet powerful -
Overview:
One Inc is looking for a Product Manager to determine strategy, define features, and to drive the execution of our roadmap for its market-leading Digital Payments Platform.
In this role, you will act as the connective tissue across the entire organization – senior leadership, Engineering, Customer Experience, Sales, Services, Finance, and Product Marketing. You will be responsible for bringing the voice-of-the-market into the business. In addition to deeply understanding customer and prospect needs—at the technical product feature level—you will have your finger on the pulse of the payments industry and insurance industry trends, and you will track what top competitors are doing to innovate in their products. You will synthesize this information to find opportunities for innovation and prioritize market needs and roadmap direction.
Key Responsibilities:
- Manage the entire product life cycle, including determining product features required for current customers and prospects. Work cross-functionally as a leader of product roadmap prioritization.
- Specify market requirements for current and future products by conducting market research supported by on-going visits to customers, partners, prospects, analysts, and others.
- Support the definition of the business plan for your product and features based on market opportunity and problems. Determine target markets, including market segments and sizes. Plan will include user personas, revenue potential, competitive threats, use case scenarios, and required timing.
- Analyze market trends and summarize these to other departments, and incorporate insights gained from the analysis into product feature requirements.
- Own competitive analysis at the deep technical product feature level. Identify competitive shortcomings that your product needs to address. Be the go-to resource for product marketing as they create messaging and sales materials that take advantage of competitive product feature strengths and are informed by any weaknesses.
- Work with customer experience and support teams to understand existing processes, document them, and identify production opportunities/solutions to drive efficiency and reduce costs.
- Work with product marketing to provide them understanding of the market opportunity, competitive advantages, user personas, product benefits, and roadmap futures so they can build our go-to-market assets and plans.
- Conduct win/loss analyses to identify product and feature flaws that must be addressed.
Skills:
- Strong written and verbal communication skills, with experience making and landing product recommendations.
- Experience in and knowledge of market research techniques.
- A passion for bringing objective evidence to every discussion—not satisfied to argue product futures in a vacuum without external data and insights.
Education & Experience:
- Preferred candidates will have experience in: Card issuing; merchant services; APIs; digital applications; B2B payments; financial software; analytics & data visualization; process analysis, documentation, and process improvement; property & casualty insurance.
- Bachelor's Degree in Business, Computer Science, Engineering, or another related discipline.
- 3+ years of software product management experience.
- English fluency at native level.
- Willingness to travel up to 20% of the time to customer and other locations in the United States.
Desired Traits:
- Growth Mindset, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development
Physical Demands:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
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Environment:
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Standard indoor office setting; exposure to computer screens.
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Physical:
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Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed.
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Vision:
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See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents.
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Hearing:
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Ability to hear in the normal audio range with or without corrections.
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Company Profile:
One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments.
The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments.
Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible.
One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.
