Essential Job Qualifications:
Education: High school diploma/GED required. Business and/or medical terminology education preferred.
Experience: One to two years previous business office, health insurance or physician’s office experience preferred. Must possess excellent customer service skills with caring and understanding attitude. Must be extremely computer literate.
Licensure/Certification: None
Other Qualifications:
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Communication:
Ability to effectively communicate, verbally and in writing, with all levels of staff personnel.
Collaboration:
Team-oriented and able to work collaboratively with staff.
Strong problem-solving and time-management skills.
Ability to work independently in a fast-paced, medical office environment with frequent interruptions, public contact, and occasional crisis situations.
Ability to maintain strict confidentiality with sensitive medical information and foster an ethical work environment.
Ability and willingness to carry out responsibilities in accordance with the organization's policies and applicable laws.
Cultural Competence:
Demonstrates complete understanding and responds effectively with sensitivity to special populations served by KCHC. Special populations include, but are not limited to, those defined by race, ethnicity, language, age, sex, sexual orientation, economic standing, disability status, migrant, homelessness, seasonal workers, and the uninsured.
Attendance: Regular attendance and punctuality is expected and required.
English Language: Must be able to read, write, and speak English.