Chief Human Resources Officer
Job Details
Headquarters - Alameda, CA
Full Time
$130,000.00 - $180,000.00 Salary/year
Human Resources

First 5 Alameda County helps young children grow up healthy and ready to learn during the most important time in their development. We have more than two decades of experience funding innovative programs and advocating for policies that produce better futures for our children. Our Vision is that every child in Alameda County will have optimal health, development and wellbeing to reach their greatest potential.


Join our amazing mission-driven team that in partnership with the community, supports a county-wide continuous prevention and early intervention system that promotes optimal health and development, narrows disparities and improves the lives of children 0 to 5 and their families.


The Chief Human Resources Officer (CHRO) is a strategic leader responsible for planning, directing, developing and administering comprehensive human resources programs and services including effective: diversity, equity and inclusion & belonging (DEIB), employee/employer relations, performance, talent, compensation and benefits management programs; legal compliance, HR policies; employment related investigative services; organization development and learning, risk management, leave and accessibility programs management ; and other related people management programs.


As a strategic partner, the CHRO works collaboratively with colleagues and Agency staff to accomplish human resource management goals and objectives and proactively addresses Agency needs, changing practices, and organizational structure. The incumbent models high service standards for innovative leadership in the administration of consistent, accurate, and timely human resources programs and services; and fosters an Agency-wide culture of professional excellence amongst staff through the facilitation of continuous learning; models respect of DEIB, collaboration, quality customer service, and leads and supports innovation and change management activities throughout the Agency.


  • Fosters a healthy organizational culture, through encouraging collaboration and teamwork; inspire and motivate staff with a mission-driven, customer service focus and modeling of high ethics and work practices

  • Implement best practices needed to attract and sustain a high-quality workforce and work with senior leadership to inform agency structure and assess appropriate classification for business and workforce needs.

  • Oversees and conducts labor negotiations, including working closely with senior leadership to assess financial impact of negotiated agreements and representing organizational priorities, options and impact of agreements to a diverse set of stakeholders, e.g. community, staff, labor, governing body.

  • Leads the implementation and maintenance of HR related DEIB activities throughout the Agency, collaborates with internal and external stakeholders to create programs and policies that create understanding and respect of DEIB concerns, including the consistent and fair application of HR policies.

  • Provides HR leadership during the Agencys strategic planning process, including recommendations on change management, agency operations, budget, and staffing

  • Collaborates with colleagues, and lead as appropriate, any project management activities impacting the human resources of the agency.

  • Maintains knowledge of human capital management best practices, regulatory changes, new HRIS technologies and evolving employment law and practices; ensures HR policies and practices are updated and communicated as required

  • Synthesizes Agency human resource management data, and records to evaluate and report on the effectiveness HR programs and practices, and utilizes research to inform and recommend people management modifications and/or new developments

  • Drives successful resolution of people management issues through pro-active and timely advice, consultation, and coaching to agency leadership and supervisors, to effectively resolve employee relations, performance expectations, and/or discipline issues

  • Directs multi-faceted HR program through appropriate management of HR team, prioritizing and delegating tasks to ensure prompt, high quality executing of responsibilities

  • Plans and manages employment terminations, including reduction in force (RIF); ensures exit interviews, separation documentation, and COBRA notifications are completed in a timely and accurate manner

  • Directs the effective management of benefits, compensation, safety and risk management, leave and accessibility programs, including accurate and timely delivery of all work

  • Ensures regular benchmarking, analyzing and tracking benefits, compensation trends and job analyses are conducted, and job descriptions are developed and maintained; recommends changes to the Agencys HR programs to ensure that they are competitive

  • Plans, implements or coordinates delivery of and evaluates agency-wide Learning and Development (L&D) programs required to meet Agency mission, and provide opportunities for staff training and development

  • Directs the annual performance review process, ensures training of all supervisors and staff and the timely/accurate processing of employees pay adjustments

  • Ensures the receipt, investigation and timely resolution of employee complaints and works with legal counsel and stakeholders to take appropriate action(s) in a timely manner

  • Develops, implements, and monitors the HR department budget

  • Supervises office/building maintenance and operations

  • Plans and conducts complex administrative and operational projects including various project management initiatives to successful completion.


Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:


  • Minimum nine years of full-time progressively responsible experience in Human Resources administration with at least five (5) years of supervisory experience in the public sector or private organization with a unionized workforce.

  • Bachelors degree may be substituted for 4 years required experience. A Masters degree may be substituted for an additional year.


Additional Requirements

  • Demonstrated experience and leadership in building strong organizations, including providing coaching, consultation, and guidance for CEO, leadership team and supervisors

  • Must have experience in designing and leading successful organization-wide change management, program management and implementing and sustaining enhanced employee relations.

  • Able to travel within Alameda County as necessary to carry out job duties. Travel outside Alameda County occasionally required.

  • Senior HR Professional Certification preferred: SPHR and/or SHRM-SCP


Knowledge of:

  • Human resource management principles, practices, and strategies, in talent management, compensation, benefits, employee relations, safety, labor negotiations, risk and leave management

  • Federal, state, and local laws, rules, and regulations applicable to managing the human resources of an organization and labor laws.

  • Public administration and administrative analysis, including research, budget and report preparation techniques

  • Proficiency with Office 365 programs including OneDrive and SharePoint.

  • HRIS and payroll systems

  • Change management and project management principles and practices


Ability to:

  • Guide and inform the CEOs strategic people management direction and operational plans of the agency through incorporating strategic and analytical thought leadership and using sound judgment to create, select and implement appropriate strategies

  • Effectively manage a team of HR professionals with diverse skills and abilities to ensure quality project management that results in accurate and timely delivery of teams responsibilities

  • Maintain a flexible approach to the work, abilities to adapt, keep perspective and a sense of humor during organizational transitions

  • Communicate clearly and effectively, orally and in writing, to diverse stakeholders

  • Research, analyze, and evaluate the effectiveness of Agency people management programs, recommend improvements, and effectively facilitate implementation of agreed changes

  • Model diversity and inclusion best practices, lead and/or openly support the implementation of various programs and strategies that reflect the Agencys commitment to diversity

  • Analyze, develop, and monitor budgets and operational expenditures

  • Demonstrate strong attention to detail and proven ability to meet agreed timelines

  • Maintain executive level confidentiality



  • Please note that we are currently working remotely but will return to office on a hybrid or full-time basis. The date for in-person work has not been determined.
  • All First 5 employees must live and work in California.


First 5 Alameda County Benefits

We offer a comprehensive benefits package with health care options to meet the diverse needs of our employees and their families. These benefits include but are not limited to Medical, Dental, & Vision Coverage, $1,500 credit per year to spend on benefits, Health and Dependent Care Flexible Spending Accounts (FSAs), Employer Paid & Voluntary Life & AD&D Insurance, Long-Term Disability Insurance, Retirement Plans including the ACERA Pension Plan, Commuter Benefits, Employee Assistance Plan and more.


We also offer paid vacation, paid time off and sick time. We have 17 paid holidays including the week between Christmas Day and New Years Day as paid time off.