BWH Director of Inpatient Social Services
Job Details
BWH-Bournewood Hospital Brookline - Brookline, MA
Masters Degree
Health Care

BWH Director of Inpatient Social Services

Description:   Responsible for the overall functioning of the Social Services Department including the development, management, and implementation of social work services for patients of the hospital and their families.  Responsible for hiring, orienting, evaluating, and providing clinical and administrative supervision of the social work staff and interns.  Must be invested in the education and growth of social workers.  Represents and advocates for the Social Services Department on hospital, administrative and executive committees for the delivery of high-quality care to patients and their families. The Manager may also be responsible for direct patient care.

Incumbent performs duties in accordance with corporate, organization and department policies and procedures while adhering to the overall mission of Bournewood Health Systems.

Bournewood Health Systems is dedicated to providing quality, evidence-based and person-centered treatment for people with mental health and substance use conditions in a safe and respectful environment in partnership with the individuals and families we serve, focusing on support, hope and recovery.

Bournewood is committed to a philosophy and an environment of care in which we treat people with dignity, respect and mutuality; protect their rights; provide the best care possible; support them in returning to their natural communities; and include patients and families as partners in their treatment. Our philosophy stands for providing a safe and therapeutic environment for patients, families and staff in which restraint and seclusion are prevented through the use of a range of resources and tools. All Bournewood employees are educated in and support this philosophy. All candidates must be able and willing to promote the values of trauma-informed and patient-centered care.

Salary: Negotiable

Start Date: ASAP

Openings:  1 Full-Time


  1. Masters in Social Work from an accredited school of Social Work.
  2. Licensed by the Commonwealth of Massachusetts as an L.I.C.S.W. required
  3. Requires 3-5 years of providing clinical supervision preferably in a psychiatric inpatient setting.
  4. Requires 3 years management experience.
  5. Experience in inpatient psychiatric settings.
  6. Knowledge of mental health and substance use treatment systems including DMH, DPH/BSAS,
  7. Experience with Joint Commission and other regulatory/licensing requirements for psychiatric inpatient settings.

Location: Brookline, MA


Job Description


Essential Functions:    

  1.  Provides Administrative and Clinical Supervision to Social Work Staff 
  2. Provides clinical supervision to social work staff.
  3. Reviews the clinical work and course of treatment provided by social workers and provides resources to facilitate disposition as necessary.
  4. Promotes professional standards of NASW and updates departmental policies and procedures.
  5. Completes performance evaluations of social workers in conjunction with immediate supervisor, if applicable.
  6. Develops and maintains collaborative relationships with educational institutions and completes documentation as needed for students accepted for internships by the Manager.
  7. Audits patient records for compliance with key indicators (HEDIS measures, HBIPS, etc.)
  8. In conjunction with the Manager of Ambulatory Services ensures smooth transitions of patient care
  9. In conjunction with the Manager of Ambulatory Services ensures that there is ample social work/clinician coverage across the system.
  10.  Supervises Day-to-Day Operation of Social Services Department


  1. Assigns cases to social workers each morning, and facilitates scheduling for the department.
  2. Attends monthly department head meetings, communicating social services perspective on hospital issues.
  3. Communicates through meetings and memos vital information to social services staff to ensure smooth functioning through social service staff meetings.
  4. Conducts, coordinates and supports ongoing education of social workers on clinical and administrative matters through monitoring documentation and assessing performance.
  5. Consults all disciplines for coordination of clinical day-to-day services.
  6. Tracks compliance with required key indicators/metrics from providers by members of the department.
  7. Reviews and revises departmental policies and procedures every three years or more frequently as needed and develops and maintains resources for improving departmental function.
  8. Meets and confers with the Chief Nursing Officer and/or the Chief Medical Officer around difficult to manage/complex patient issues.
  9. Develops annual budget based on clinical care needs, recommends additions or changes based on objective analysis of outcomes or data, and monitors compliance with established budget
  1. Serves as a member of the hospital’s management staff and attends and participates in hospital committees as assigned
  1. Assumes role of social worker for those patients assigned as needed (see Social Worker Job Description Responsibilities)
  2. Develops and analyzes data from quality improvement initiatives as needed
  3. Participates in provider meetings and or marketing initiatives
  4. Ensures departmental readiness to meet regulatory and or accrediting agency standards



Essential Competencies:

 Knowledge of major mental illness and substance use disorders and the impact of patient illness on family systems.

  1. Knowledge of developmental stages and clinical implications regarding abandonment.
  2. Knowledge and understanding of biological and sociocultural changes influencing the aged (geriatric population), adults and adolescents
  3. Knowledge of substance use treatment issues
  4. Strong communication and supervisory skills
  5. Knowledge of mental health/substance use treatment systems
  6. Is competent in delivering patient care that is trauma informed and patient centered. As indicated by:
    • Provides care that is kind, collaborative and compassionate.
    • Able to defuse power struggles and doesn’t need “to win”.
    • Appropriate assessment of clients for a history of trauma
    • Recognize/assess a range of trauma-related behaviors
    • Implement trauma-sensitive interventions with people served
    • Assumes a leadership role in assuring trauma-informed care approaches are being used

Physical Criteria

  1. Must be able to walk up and down stairs
  2. Must be able to sit for up to 8 hours
  3. Must be able to stand for up to 3 hours
    Reports to:      Chief Operating Officer
    Supervises:     Social Workers, Social Work Interns