Job purpose
Working with partners, managers are expected to lead, mentor and coach team members through DR&F engagements. Responsible for management of engagements and client communications while promoting a collaborative environment to bring value to clients. Dedication and proactive commitment to growth of the Firm and DR&F practice in the marketplace.
Duties and responsibilities
Commitment to Client Service
- Develops effective working relationships with clients and Firm associates
- Works effectively in teams to provide quality service to clients
- Thinks strategically about client needs by understanding their business and key risks
- Compiles and presents findings and suggests practical business improvements
- Maintains client relationships through effective and professional communication
- Able to develop unique solutions to client issues
- Promotes additional services to client when appropriate
- Stays abreast of current economic and business events
Technical Skills
- Leads and oversees the more complicated segments of engagements, including identification of significant risks, development of procedures, reviewing observations and results, and communication of key findings to clients
- Provides quality control by ensuring compliance with internal (BT methodology and risk management) and external (regulatory) requirements
- Recognizes potential issues and concerns from review of engagement documentation and effectively communicates them to the engagement team and clients
- Demonstrates expert knowledge and understanding of specialized industry and/or regulatory requirements
- Demonstrates ability to conduct technical research and present conclusions to clients and engagement partners
- Aspires to serve as a forensic expert in the form of expert report, deposition, and trial/hearing testimony
Leading People
- Builds and maintains positive relationships across the Firm
- Coaches and develops lower level associates
- Contributes and supports new ideas on internal processes and client engagements
- Supervises internal meetings to facilitate effective and efficient planning and execution; sets expectations to ensure the team is meeting applicable client deadlines
- Reviews work papers, analysis, and reports prepared by seniors/staff timely and efficiently
- Works with members of the engagement team to identify and resolve any client issues discovered during engagements
Business Results
- Exhibits strong work ethic and problem-solving skills
- Maintains open communication with team and client regarding the progress of completion on projects
- Gives and receives feedback to minimize repeated errors and apply new concepts
- Works with a partner to determine the appropriate approach and begins road-mapping the engagement
- Manages all aspects of billing: drafts budget and fees for clients, ensures budget is followed and engagement is staffed appropriately, and identifies inefficient areas for further consideration
- Participates actively in training and developmental opportunities, both as an attendee and as a facilitator
- Utilizes computer applications and relevant technology effectively
- Possesses a passion for proactive marketing and networking to prospective clients and referral sources, including one-on-one encounters, networking receptions, conferences, and public speaking
- Utilizes personal network to develop other referral relationships as well as business for the Firm
Executive Presence
- Participates in Firm events
- Demonstrates integrity, objectivity and a high standard of ethics
- Represents the goals of the Firm on a consistent basis internally and externally
- Commits to outside reading, studying and professional growth
- Networks to promote Bennett Thrasher and for own business development purposes
- Eagerness to regularly pursue business opportunities
