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AOG TECHNICIAN

Job Details

AOG Location - ,
Full Time/Safety Sensitive

Description

Responsibilities:

Provide 24/7 Mobile Team/AOG support during assigned scheduled shift.

Central point of contact for customer during the AOG maintenance event

Responsible for coordinating and organizing the necessary tooling for maintenance event

Coordinate with the support center on project status

Coordinate with support center for any travel arrangements that are required

Maintain mobile vehicle, interior and exterior appearance

Ensure the team follow all company policies (i.e. professionalism, proper attire)

Maintain an accurate account of the work so that the work orders may be processed quickly and accurately.

Ensure all work is accomplished within the requirements of the Repair Station Manual.

Coordinate with the Quality Department to ensure regulatory compliance.

Provide immediate response to any AOG call at all times while on shift

Manage all expenses and expense reports, working with local Business Administrator on reporting/billing to work orders and providing accounting with monthly reports as required

Maintain and grow customer relationships, when possible reach out to customers while offsite at another location.

Demonstrates excellent communication skills, professionalism, and a positive customer service attitude without compromising quality

Performs other duties as assigned

Qualifications

Requirements:

High school graduate or equivalent

Must possess a valid drivers license

Previous corporate AOG experience (3-plus years) required

FAA Airframe and Powerplant certificate required

Airframe structural/composite repair experience preferred

Ability to work in a fast paced, team environment and effectively coordinate with multiple departments

Planning and organizational skills necessary

Proficiency in Microsoft Office, computer/technology skills

AOG Truck On Site
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Global Interior
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Sanford
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Structures Project
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