Senior HR Generalist
Job Details
Kettle Cuisine - Lynn, MA
Full Time
Human Resources

Job Summary

Reporting to the HR Manager the Sr. HR Generalist will provide HR support to the Management team and hourly employees in a fast-paced food manufacturing environment. This is a hands-on, full-time generalist position supporting multiple shifts. Fluency in English and Spanish is required. Responsibilities include assisting in recruitment, hiring, onboarding, managing flow of temporary employees, training, employee relations; leave of absence administration, workers compensation claims, compliance, audits (i-9s, benefits, etc.), customer audits, payroll, and benefits administration.


Role and Responsibilities

  • Benefits Administration including new hire enrollment, annual open enrollment, monthly premium processing, and COBRA administration.

  • Working with employees on administrative issues and performance issues; participating in employee coaching/counseling sessions and terminations.

  • Conduct job fairs, screen and interview applicants, prepare new hire paperwork and facilitate new hire orientations.

  • Coordinate recruiting and staffing initiatives; screen and counsel line managers in final selections and compensation.

  • Provide guidance and training to the management team on how to handle employee and HR related issues.

  • Coach management team in the areas of performance counseling, employee retention, policy interpretation and implementation and conflict resolution.

  • Process a weekly payroll of over 350 employees using Paycom

  • Maintain employee personnel files and other required record keeping.

  • Assist with safety program within the plant by participating in new hire and monthly training to all personnel, accident investigation and reporting, maintaining compliance documentation and postings as needed. Participate as a member in Safety Committee meetings.

  • Streamline and automate human resources processes to maximize efficiency and effectiveness within the department.

  • Assist in managing employee relations by investigating, resolving, and communicating in regard to employee questions, issues, or concerns.

  • Determine and take appropriate action to resolve issues in a timely, appropriate, and confidential manner.

  • Additional responsibilities as needed.



  • Works with little supervision, but work is reviewed. Exercises discretion within areas of responsibility.

  • Recommends actions and alternatives to supervisor and others.

  • Position has little to no contact with customers.

  • Position makes indirect contribution to efforts that generate moderate levels of revenue.

  • Decisions or actions may have a moderate impact on other departments and/or external relationships of the organization. Errors are usually detected after the fact and may result in moderate interruption and delays in work output.



  • Position is not responsible for supervising or influencing the actions of others.




The work environment characteristics described here are representative of those a Senior Human Resources Generalist encounters while performing the essential functions of this job.

Physical Demands/Efforts

  • Work requires occasional physical exertion, including some lifting of objects weighing up to 25 pounds.

Mental & Visual Demands

  • Work performed by this position requires moderate concentration to effectively execute moderately complex tasks.

  • Work occasionally requires some degree of visual effort for periods of time.

Work Environment and Hazards

  • Employee typically works in a normal office environment free from noise and hazards

  • Less than 25% travel is required for this position. All travel is within state and accessible by car.


Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.



Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day.

  • Honor Food We create and produce the best tasting, safest, all-natural recipes that strive for perfection in every batch, from bench to kettle

  • Honor Each Other We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners

  • Honor Development We recognize and nurture each others talents, strengths, and interests in order to further strengthen and grow our team

  • Honor Innovation We continually strive for creative and sustainable ways to achieve excellence

Required Skills, Knowledge and Education:

  • A bachelor's degree, or equivalent experience, and three (3) plus years of Human Resources experience or any similar combination of education and experience is preferred.

  • Professional certification in Human Resources preferred (PHR or SHRM-CP)

  • Fluency in English and Spanish is required.

  • Ability to maintain a current knowledge base of employment regulations/laws, payroll, benefits, and HR related trends and processes.

  • Knowledge of payroll and payroll tax regulations.

  • Ability to maintain a high level of confidentiality and work with a high degree of independence

  • Microsoft Office experience, strong Excel skills preferred

  • Strong organizational and prioritizing skills.

  • Solid history of providing exceptional customer service to internal and external customers.

  • Excellent oral and written communication skills including presentational skills.

  • Solid analytical, reasoning and deduction skills; high level of attention to details.

  • Solid knowledge and understanding of employment laws, including FMLA, ADA, FLSA, COBRA, ERISA, HIPPA and EEO is required.

  • Proven experience managing various types of leaves of absences.

  • Experience with W/C claims management, injury investigations, and work site programs is a plus

  • Ability to work collaboratively with others in a cross functional team atmosphere

  • Experience with positive employee relations in a multi-cultural food production or manufacturing environment

  • Experience working in a lean manufacturing and knowledge of GMPs is desirable.

  • Possess solid interpersonal and communication skills

  • Must understand OSHA regulations and recordkeeping requirements.

  • Must be able to organize and prioritize the workload, meet deadlines, and