Organ Recovery Coordinator IV
Job Details
Experienced
Bellevue - Bellevue, WA
Full Time
Any
Description

The Organ Recovery Coordinator IV (ORC IV) supports the mission, goals, and strategic plan of LifeCenter Northwest (LifeCenter) by providing leadership, guidance and support to team members during all aspects of the donation and procurement process in collaboration with the Administrator On Call (AOC), Organ Donation Coordinator (ODC), Donation and Family Advocate (DFA) AOC, DFA, Hospital Development (HD), Training Team, healthcare team, transplant programs and Medical Director/Advisor.

The ORC IV will be responsible for integrating experience, data, research and education to identify best practices with a focus on the optimization of donor procurement and utilization processes. The ORC IV will assist the Organ Recovery Manager (ORCM) with assigned tasks and collaborate closely with Clinical Trainer, Clinical Training Program Manager and Leadership to improve donation outcomes and further strategic and departmental goals.

 

Involvement in Clinical Activity: Engages proactively in donation referral and case activity by providing thorough, in-depth guidance to organ procurement team members utilizing highly developed clinical expertise and advanced knowledge of the organ donation process.

 

Actively engaged in reviewing current clinical activity. Supports the ORCs and ODCs in all aspects of donation cases.

  1. Outcome:  The ORC IV supports day to day operations as a resource and guide to ORCs and ODCs.
  2. Assessment:  The ORC IV uses training, experience, and knowledge to coach ORCs/ODCs and in identification of opportunities to optimize organ case outcomes.
  3. Intervention:  The ORC IV provides clinical expertise, guidance, and support to ORC’s or ODC’s onsite or remotely during all aspects of case activity. They will utilize the Clinical Practice Guidelines (CPG) and Donor Management Goals with expertise to achieve optimal organ function and maximize the number of organs transplanted.

 

Professionally represents LifeCenter Northwest and collaborates with internal and external stakeholders.  

  1. Outcome:  The ORC IV engages with care teams and hospital partners to maximize organ recovery and transplantation. The ORC IV supports Hospital Development (HD) as a clinical resource.
  2. Assessment:  The ORC IV works with health care professionals to educate, collaborate, and drive donation opportunities.
  3. Intervention: The ORC IV works with internal and external partners in person or virtually. The ORC IV educates, collaborate and identifies opportunities to maximize organ recovery and transplantation.

 

Provides on call days on a discretionary basis and is reasonably available as an additional team member during periods of high donor volume the role of ORC to provide back-up support.

  1. Outcome:  The ORC IV successfully supports case activity as a primary coordinator on cases during periods of high donor volume.
  2. Assessment:  The ORC IV maintains the skills and core competency requirements of the ORC role and fills in the call schedule on a discretionary basis.
  3. Intervention:  The ORC IV functions as a primary ORC on donation activity when needed.  

 

Ensures documentation meets the required LifeCenter SOP’s, CMS Regulations, UNOS Policy, and AOPO standards.

  1. Outcome: The ORC IV assists in the oversight of all medical and legal documentation requirements.
  2. Assessment: The ORC IV demonstrates expertise in SOPs, CMS Regulations, UNOS Policy, and AOPO Standards.
  3. Intervention: The ORC IV guides ORCs/ODCs in successfully completing all components of clinical and regulatory documentation related to organ donation cases.

Facilitates case debriefs and reviews.

  1. Outcome: The ORC IV leads internal case debriefs.
  2. Assessment:  The ORC IV uses training, experience, and knowledge to identify cases that need internal review. They are successfully able to set up reviews with the appropriate individuals and lead a debrief focused on learning points which increase case outcomes and organ utilization.
  3. Intervention:  The ORC IV initiates and facilitates case debriefs with the ORC/ODC group and other pertinent individuals.

Training, Staff Development and Mentorship: Collaborates with the Clinical Trainer and Clinical Training Program Manager and the ORCMs to provide continued education and mentorship to ORCs during their first 12-18 months of employment.

Collaborates with the Clinical Trainer and Clinical Training Program Manager to provide ongoing training to ORC/ODCs.

  1. Outcome:  The ORC IV assists with the refinement and delivery of didactic materials as needed and coaches less tenured ORC/ODCs onsite during case activity. 
  2. Assessment:  The ORC IV assesses learning opportunities and provides individualized teaching. The ORC IV identifies cases where onsite presence would be beneficial including thoracic donors and cases with challenging hospital and/or family dynamics.
  3. Intervention:  The ORC IV will work closely with the Clinical Trainer and Clinical Training Program Manager and the ORCMs to report on any themes and gaps in knowledge. The ORC IV will provide remote and onsite teaching to ORC/ODCs during case activity. They will assist with core competencies as needed under the guidance of leadership.

Provides mentorship for ORCs/ODCs in their first 12-18 months of employment at LCNW. Encourages critical thinking and provides real time coaching and feedback including areas of opportunity and positive recognition.  

  1. Outcome:  The ORC IV collaborates with the ORCMs and AOCs to provide coaching to ORC/ODCs in their first 12-18 months of employment.
  2. Assessment:  The ORC IV connects with new ORC/ODCs at discretionary intervals to offer guidance, encourage autonomy and critical thinking, and provide feedback.
  3. Intervention:  The ORC IV provides timely, effective, and respectful coaching to new ORC/ODCs. The ORC IV remains appropriately available as a resource for less tenured team members.  

Leading Initiatives and Projects: Leads and assists in initiatives and projects with the focus on improving processes and/or outcomes as assigned by managers and directors. Assists in the delivery of information and roll-out of new processes.

Acts as a conduit for delivering information, changes, and education to ORC/ODCs and how they pertain to the ORC/ODC role.

  1. Outcome:  The ORC IV assists the leadership and training teams in communicating upcoming changes affecting the ORC/ODCs and assist with the implementation of initiatives.
  2. Assessment:  The ORC IV is actively involved in meetings and in delivering information directly to ORC/ODCs while working in the field.  
  3. Intervention:  The ORC IV provides real time teaching and focused communication to ORC/ODCs through multiple delivery systems including while onsite.

Leads or assists in initiatives and projects focused on organ procurement and utilization.

  1. Outcome: The ORC IV leads or assists initiatives and projects as assigned by leadership.
  2. Assessment:  The ORC IV uses training, expertise, and knowledge to organize and drive projects and initiatives forward to meet SMART goals. The ORC IV attends all meetings related to projects assigned.
  3. Intervention:  The ORC IV functions independently in project work and collaborates appropriately with other stakeholders using the RACI model.

Manager Support and Administrative Duties: Approves timecards, PTO/holiday requests, and expense reports. Can manage the basic functions of scheduling, providing oversight to ensure adequate ORC/ODC staffing.

  1. Outcome:  Under the guidance of the ORCMs, The ORC IV approves timecards, expense reports and PTO/holiday requests in a timely and efficient manner. The ORC IV assists in ORC/ODC scheduling and communicates closely with the ORCMs.
  2. Assessment:  The ORC IV accurately approves timecards and expense reports within the allotted timeframes. The ORC IV completes tasks related to scheduling at the direction of the ORCMs.
  3. Intervention:  The ORC IV independently functions in the approval of timecards, expense reports, PTO/holiday and other scheduling tasks while maintaining close communication with the ORCMs.

Administrator On Call Support: The ORC IV is trained in the AOC role to support and fill in when needed.  

  1. Outcome: When functioning in the AOC role, the ORC IV leads the day-to-day operations and using clinical expertise, makes staffing assignments and guides organ activity to maximize outcomes including organ utilization.
  2. Assessment:  The ORC IV uses training, experience, and knowledge in all aspects of a referral and active case and can complete the tasks and expectations of the AOC role.
  3. Intervention:  When functioning in the AOC role, the ORC IV will direct day-to-day organ recovery operations and all activities related to identification, evaluation, family conversations, and coordination of donor activity and all related documentation. 
Qualifications

BEHAVIORAL REQUIREMENTS

The employee in this position must uphold the core values of LifeCenter; these include:

  • Integrity: We are trustworthy, reliable, respectful, and accountable.
  • Collaboration: We work in partnership with others, seeking to understand and be understood, and finding common ground and shared goals to build upon together.
  • Courage: We take personal responsibility and face challenges head-on.
  • Service: Through professionalism and dedication, we honor our commitment to serve others and our obligation to be good stewards of the gift of life.

ANTICIPATED WEEKLY TIME COMMITMENT

This position requires on-call availability, evening, holidays, weekend work, and may have to work extended shifts in a medical setting.

 

EDUCATION, EXPERIENCE & JOB REQUIREMENTS

  • Requires bachelor’s degree in Nursing, Respiratory Therapy, related field and/or equivalent work experience.
  • ORC III required, meeting all responsibilities and requirements of the role
  • ORC IVs must keep current with CPTC certification.
  • Requires a valid driver’s license and access to an insured automobile for work-related functions at expected times.

Based on considerations of various state requirements within our service area, Organ Procurement Organization industry practices, our hospital and community partner requirements, and our commitment to the safety of our people and communities, LifeCenter Northwest has made the decision to require members of our workforce to be fully vaccinated and have a booster shot for COVID-19.

Proof of vaccination, or applicable medical or religious exemption will be required as a condition of employment upon offer. Start dates will be adjusted for those needing to complete the vaccination series.

LifeCenter Northwest is proud to be an Equal Opportunity Employer. 

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