Mortgage Banker - Chicago Branch
Job Details
Experienced
Chicago - St. Louis, MO
Full Time
2 Year Degree
Up to 50%
Day
Sales
Description

POSITION SUMMARY DESCRIPTION

Mortgage Loan Officers are the sales arm of the business, with sole responsibility to sell and service residential mortgage loans. Mortgage Loan Officers are required to be licensed in each State in which they conduct business in accordance with State licensing guidelines. MLOs ensure accurate and efficient loan processing during all phases of the loan transaction. Full time MLO’s must work at least 30 hours per week.

MAJOR AREAS OF RESPONSIBILITIES

1.

The Licensed Mortgage Loan Officer is responsible for marketing and soliciting residential loan business for USA Mortgage, and ensuring all phases of the loan process are performed in accordance with company and regulatory guidelines.

2.

Conduct preliminary research needed on the loan to help determine mortgage eligibility.

3.

Provide customer service to clients and ensure that all documents are secured in order to move the loan files to processing. This may occur through the assistance of a LO Assistant, or independently of that assistance.

4.

Update and mine marketing database for new loans

PRIMARY OBJECTIVES

Sell various types of residential mortgage loan products.

Pull and analyze research regarding the property, credit, and other aspects of the file.

Major Area of Responsibility

The Licensed Mortgage Loan Officer is responsible for marketing and soliciting residential loan business for USA Mortgage, and ensuring all phases of the loan process are performed in accordance with company and regulatory guidelines

Conduct preliminary research needed on the loan to help determine mortgage eligibility.

Provide customer service to clients and ensure that all documents are secured in order to move the loan files to processing. This may occur through the assistance of a LO Assistant, or independently of that assistance.

Update and mine marketing database for new loans

Specific Responsibilities Related to Major Area

Work closely with Marketing Director on marketing campaigns to further develop Loan Officer’s prospect base. MLO is responsible for ensuring all phases of the loan process are performed in accordance with company and regulatory guidelines.

Loan Officer must be familiar with types of available loans, research pricing to ensure locking in at appropriate rate and product, and ensure that client is aware of all documents they will be required to submit during the application process.

Loan Officer is responsible for obtaining all documents and application paperwork from borrower, and to ensure that the file is complete prior to submitting to processing. Loan Officer is responsible for client communications throughout the closing, and to personally attend the client closing.

Work with Marketing Department or respective Branch Manager on lead generation and database to search for new opportunities.

Qualifications

JOB REQUIREMENTS

Broad Knowledge & Experience

Extensive understanding of various residential mortgage loan products including Conventional, FHA, USDA, MHDC, and VA mortgage products. Clear understanding of the SAFE Act and current RESPA laws and guidelines.

Above Average Skills

Teamwork and productivity skills. Must possess excellent problem solving and customer service skills.

Demonstrated Ability

P/C computer skills with solid understanding of MS Office and the ability to use the loan origination system. Encompass experience a plus.

General Knowledge

Mortgage industry knowledge, excellent math and language skills.

EDUCATION & EXPERIENCE

Degree or Equivalent

2-4 year college curriculum preferred, or equivalent industry experience..

Years Experience

Minimum one year experience and/or training.

Specialized Training

Knowledge of Encompass Database software and or equivalent along with basic computer skills.

Active Affiliations, Certifications

COMPETENCIES (x= RELEVANT FOR THIS POSITION)

x

Analytical

x

Design

X

Problem Solving

x

Project Mgmt

x

Technical Skills

x

Teamwork

Visionary Leader

X

Change Mgmt

Delegation

Leadership

Cost Consciousness

x

Ethics

X

Organ Support

Strategic Thinking

x

Judgment

x

Quantity

x

Safety & Security

X

Adaptability

x

Attendance

x

Dependability

x

Customer Service

x

Interpersonal Skills

X

Oral Comm

x

Written Comm

x

Initiative

Managing People

x

Quality Mgmt

X

Business Acumen

Diversity

x

Innovation

x

Motivation

x

Planning/Organizing

X

Professionalism

x

Quality

WORK ENVIRONMENT

Physical Demands

Office environment. Daily computer use and close vision. Regular attendance is required.

Work Conditions

Fast paced, high volume activities.

Temperament

In order to succeed in this position, attention to detail in a fast paced environment with excellent sales and customer service skills is a must.

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