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Call Center Attendant

Job Details

Metis - Roanoke, VA


Vistar Eye Center is looking for dynamic individuals to grow with the company!


Responsibilities include handling calls and emails from patients, understanding their eye care needs and scheduling their appointments with physicians in the Vistar Eye Center network of care, as well as taking messages and distributing them to the appropriate site and staff.


Vistar offers a friendly work environment and promotes learning with great benefits which include:


  • On the job training
  • Remote possibilities available
  • Weekends Off
  • Health Insurance offered immediately
  • 401(K) with Profit Sharing
  • Generous Paid Time Off (PTO)
  • Additional Paid Sick Time
  • Paid Holidays
  • Gym membership discounts



  • In this position you must enjoy working with people and have the ability to set priorities among multiple requests. Communicating clearly with staff and the public effectively, the ability to read, interpret and apply policies and procedures is also a must.



  • Computer proficiency



  • Graduation from an accredited High School or equivalent
  • Course in medical terminology preferred



  • One year of work experience, preferably in a medical office setting
  • Prior call center experience preferred