As a mountain adventures guide you will be responsible for leading guests through our ten adventure activities and providing an excellent guest service experience. As a guide you will be working outside with other highly motivated outdoor-minded people. Must be enthusiastic, energetic, and outgoing. This position above all else is tasked with ensuring a safe and enjoyable experience for our staff and guests at all times.
Major Tasks, Responsibilities and Accountability
- Operate all assigned activities
- Perform and document daily inspections
- Maintain guest and employee safety as a top priority and follow all safety protocols and procedures.
- Effectively and clearly explain activity instructions to guests
- Act in a courteous service oriented manner
- Take tickets/ check wristbands
- Wear park uniform and always be well groomed and neat
- Flexible mindset/ willing to help wherever needed
- All other job responsibilities as assigned
Minimum Qualifications
- Must be at least 16 years old
- Flexible work schedule must be willing to work day, nights, weekends, holidays
Physical Requirements
- Able to ride and work all assigned activities comfortably
- Must meet rider requirements of assigned activities
- Ability to lift 50 pounds
- Must be able to stand on feet for long periods of time
- Must be comfortable at extreme heights
- Ability to work outside in all temperatures/ weather extremes
Required In-House Training
- Attend Mountain Adventures orientation and training for assigned activities
- UOLF Orientation
- Sexual Harassment
- Drugs & alcohol
- Hazardous Communications Program
- Customer service
- Radio Protocol (emergency procedures)
- Company Cell Phone Policy
Employee Perks
- Unlimited park passes for your immediate family
- 6 friends or family passes (employee vouchers are nontransferable and cannot be sold)
- Monthly staff parties
- 20% off in the museum gift shop.
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of the job description at any time without prior notice.
