BWH Intake Coordinator PT
Job Details
BWH-Bournewood Hospital Brookline - Brookline, MA

BWH Intake Coordinator Inpatient


Description: Review assessments and intakes for appropriateness for admission verify insurance benefits and obtain authorizations, communicate with all departments to facilitate admissions.   

Bournewood Health Systems is dedicated to providing quality, evidence-based and person-centered treatment for people with mental health and substance use conditions in a safe and respectful environment in partnership with the individuals and families we serve, focusing on support, hope and recovery.

Bournewood is committed to a philosophy and an environment of care in which we treat people with dignity, respect and mutuality; protect their rights; provide the best care possible; support them in returning to their natural communities; and include patients and families as partners in their treatment. Our philosophy stands for providing a safe and therapeutic environment for patients, families and staff in which restraint and seclusion are prevented through the use of a range of resources and tools. All Bournewood employees are educated in and support this philosophy. All candidates must be able and willing to promote the values of trauma-informed and patient-centered care.

Salary: Negotiable

Start Date: ASAP

Openings:  Full-time, part-time and per diem - days, evenings, awake overnights and weekends


Qualifications: Candidates must have strong organizational and interpersonal skills, and the ability to multitask in a fast paced environment. You must have one year experience working in mental health setting, or in a hospital admissions department. The successful candidate will have excellent interpersonal and communication skills, the ability to triage and assess prospective clients, and proficient computer skills. A degree is Human Services is preferred.

Location: Brookline, MA


Job Description

Job Summary:

Provides support to the Manager of Admissions. Completes all triage, assessment and intake responsibilities.

Essential Functions:

Facilitates admissions to the hospital.

  • Reviews clinical information from assessments and intakes for appropriateness for admission.
  • Verifies insurance benefits and gets authorizations for levels of care
  • Communicates with other individuals and departments within the hospital structure to facilitate admissions in a professional manner
  • Maintains census
  • Performs triage, assessment and intake procedures
  • Maintains patient transportation funds
  • Calls referral sources three times per day to inform them of bed availability
  • Any other duties as assigned by supervisor

Essential Competencies:

Excellent interpersonal and communication skills

  • Ability to assess a client’s hospital needs through conversation with referral source
  • Understanding of mental illness, common diagnoses and behaviors
  • Basic computer skills

Minimum Qualifications:

At least one year experience in mental health field or in performing intakes and admissions. Bachelors degree preferred.

Physical Criteria:

  • Must be able to communicate effectively
  • Ability to operate the telephone, computer, printer and copy machine in daily shift activities
  • Must be able to sit for up to 8 hours

    Reports to: Manager of Admissions