Sales - Home Services Consultant
Job Details
HILLER, LLC - Cookeville - Cookeville, TN
Full Time
2 Year Degree
Up to 50%


Are you ready to take the next step in your career? 

The role of In Home Sales Consultant is to work with new and existing customers by conducting in-home sales consultation through the assessment of the homeowner’s needs while maintaining a strong customer focus reflective of Hiller’s values. To develop and present replacement/upgrade proposals, secure sale, process order, and work with company teammates to ensure safe and efficient delivery of services.

Job Responsibilities:

  • Follow-up on sales leads and lists, both technician and self-generated.
  • Perform a complete customer needs survey on every call.
  • Educate new and existing customers on service offerings utilizing the Company’s Sales System.
  • Recommend solutions and link customer objections to a total value solution and competitive advantage.
  • Demonstrates technical expertise and maintains high degree of credibility.
  • Positively and credibly influence service strategies with the homeowner.
  • Prepare estimates for contracts and proposals.
  • Effectively write and present proposals.
  • Address any resistance, negotiate value and close the sale.
  • Maintain an average sales price set forth by the brand.
  • Complete all paperwork accurately and timely on all leads.
  • Prepare financing paperwork and collect payments.
  • Maintain a closing ratio:
    • Generated leads – 70% or higher.
    • Marketing leads – 50% of higher.
  • Must be accessible by phone at all times, other than scheduled vacations.
  • Perform other duties as assigned.

Knowledge, Skills and Abilities:

  • Minimum of 3 years sales experience, preferably in the industry.
  • Knowledge of industry equipment, field concepts, practices, procedures, tools and equipment.
  • Previous experience in service agreement sales and estimating.
  • Strong relationship building skills, customer focused and disciplined.
  • Strong negotiation and influencing skills.
  • Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook and Access.


  • High School Diploma or GED.
  • Associate’s degree in related field preferred.
  • Valid driver’s license, and approved to drive by Company’s insurance carrier.
  • Willing to work extended hours, nights or weekend, if needed.


  • Medical, Dental & Vision Insurance
  • Long & Short Term Disability
  • Company paid Life Insurance Policy
  • Spouse and dependent Life Insurance Policies
  • 401k matching
  • Flex Spending Accounts - Medical and Dependent Care
  • Alfac Plans
  • Company paid vacation/holidays
  • Direct Deposit
  • Weekly paychecks
  • Company Vehicle

Everyone is required to submit to a pre-employment background check, MVR check and drug screen prior to job offer.

Hiller is an EEOC company.

Visit our website at or for more information.