Senior Director of Housing
Job Details
Los Angeles, CA - Los Angeles, CA
Full Time
$95,000.00 Salary/year
Nonprofit - Social Services


The Sr. Director of Housing oversees the departments of Permanent Supportive Housing and Community Based Housing, which serve homeless women at multiple permanent supportive housing sites and throughout Los Angeles County. The Sr. Director of Housing will oversee trauma informed, housing first programs that focus on the needs of veterans, frequent utilizers of hospital settings, and survivors of domestic violence. The ideal candidate would be a demonstrated strengths-based supportive leader, with supervisory and contract management experience, who is knowledgeable about housing programs, and has an understanding of issues facing homeless women. This position reports directly to the Deputy Innovation Officer and supervises a department of specialized housing professionals.


Essential Functions

  1. Provide strengths based support to a team of housing professionals
  2. Oversee program management and delivery of services for DWCs housing programs
  3. Oversee administration of government and privately funded housing program contracts and subcontracts
  4. Oversee continuous implementation of Critical Time Intervention, through a whatever it takes approach to housing case management
  5. Oversee the program development and administration of the Housing Justice Program.
  6. Oversee the implementation and administration of DWCs Recovery Rehousing Program.
  7. Oversee DWCs aging in place work and the incorporation of specialized medical and mental health staff (e.g. nurse and occupational therapist) and aging in place evidence based practices (e.g. A Matter of Balance and CAPABLE)
  8. Partner with developers to be the service provider for additional permanent supportive housing facilities and oversee services component of applications
  9. Develop and implements policies and procedures, to support housing programs
  10. Ensure quality assurance, program evaluation, and audit preparation
  11. Ensure proper training and onboarding of staff
  12. Oversee hiring for the Permanent Supportive Housing and Community Based Housing departments
  13. Participate as a member of the Performance and Quality Improvement (PQI) team, and develop and implement PQI goals for housing programs
  14. Provide weekly individual supervision and participate in weekly clinical supervision
  15. Ensure that peer chart reviews are being conducted on a quarterly basis
  16. Ensure that staff are receiving comprehensive onboarding, training, and regular professional development
  17. Participate in and facilitate internal and external meetings and trainings
  18. Develop and maintain relationships with stakeholders, participate in community meetings pertaining to services benefitting clients, and serve as a representative of DWC at community events, gatherings, and conferences
  19. Develop and manage grant and departmental budgets
  20. Assist with funding applications
  21. Complete reports for internal tracking, Board of Directors, and funders
  22. Provide culturally responsive leadership and innovation within Housing programs
  23. Other duties as assigned to support the mission of the organization

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. Excellent Written and Verbal Communication Skills
  2. Attention to Detail
  3. Budget and Contract Management
  4. Supervisory Experience and Team Building
  5. Problem Solving
  6. Resiliency
  7. Cultural humility

Supervisory Responsibility

The Sr. Director of Housing supervises management, direct service, and administrative staff.

Work Environment

This job primarily operates in a professional office environment, with occasional attendance at offsite meetings, and field support for staff as needed. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear (e.g., publically speak and listen to others). Specific vision abilities required by this job include close vision (e.g., ability to see a computer screen) and ability to adjust focus. The role requires verbal crisis intervention, which may involve the ability to quickly move from an office to another location to help resolve the matter. Job requires the ability to lift up to 20 lbs, including files, open filing cabinets, bending, and standing on a stool as necessary.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday-Friday from 8:30 a.m.-5:00 p.m.

Occasional transportation of clients may occur. Travel for conferences and trainings may occur. Travel for local meetings is required.

Remote Work



Required Education and Experience 

  • B.A. in a social service related field is required.
  • Master level education and clinical licensure in Social Work, Marriage and Family Therapy, Psychology, preferred
  • Supervisory experience required
  • Program, contract and budget management preferred
  • Experience with government contracts preferred
  • Experience working with homeless women, mental health, substance use, domestic violence, veterans, or frequent utilizers of hospital services preferred
  • Experience with housing subsidy programs preferred (Rapid Rehousing, Section 8, Shelter Plus Care, etc.)
  • Experience with HMIS data entry and quality assurance reports preferred
  • Fluency in English and Spanish preferred but not required 



Required Knowledge/Skills/Position Qualifications

  1. Strong knowledge of the complexity of poverty and understanding of issues related to women’s homelessness
  2. Strong interpersonal, written and oral communication skills; demonstrated ability to communicate with diverse audiences
  3. Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook)



Additional Eligibility Qualifications

  1. Cultural humility
  2. Must be a CA resident and live at least 75 miles from the office and must be available for in-person meetings at the DWC offices.
  3. Must provide documentation of a negative COVID-19 test result from the last seven days, on first day of hire.
  4. Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.
  5. You will be required to have received at least the first dose of COVID-19 vaccination to start employment with DWC, and second dose must be received within 30 days from the first day of hire.


Work Authorization/Security Clearance (if applicable)

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.