Are you a strong Financial Analyst with client-facing skills? Are you capable of conducting consultative interactions with clients to present complex asset management financial reporting and analysis? If these are among your core skillsets along with excellent oral and presentation skills, please take a moment to review this opportunity.
This position is the face of Clay Lacy’s customer-facing Aircraft Management Finance operations. The Analyst is expected to have the skills necessary to forecast, execute, analyze, and manage to a customer's desired strategic financial and operational plan for their aviation asset, as well as use discretion to make decisions for the account. The Analyst must use professionalism and independent judgment in the financial management of each specific account, specifically regarding customer interactions.
While aircraft industry experience is not required, excellent client-facing skills enabling you to successfully interact with high profile clients in presenting the financial analysis of aircraft management data and the ability to succinctly communicate key critical data are essential in our selection process for this position.
To achieve the mission for this position, one must produce the following actions and results:
New Customer Onboarding & Pro Forma Analysis – Work with Aircraft Management Sales to create a clean transition for the customer from the Aircraft Management Sales Team to the Aircraft Financial Planning & Analysis Team
- At the time of formal client engagement, plan introduction, and formal touchpoint with customers and discuss customer’s reporting expectations, wants, and needs. Ensure proper introductions are made and the relationship is seamlessly handed off from the Aircraft Management Sales Team
- With the assistance of the Aircraft Manager, ensure New Aircraft Reporting Form is completed and adheres to Clay Lacy’s Reporting Guidelines
Annual Aircraft Operating Budget Process – Enhance and participate in the current process by which Clay Lacy creates annual aircraft operating budgets for each customer
- These are to be created by the Analyst and reviewed with the Director, Aircraft FP&A as well as with each Assigned Aircraft Manager to be presented to the different levels of ownership on each account
- As an Analyst, you will play an active role in this engagement, and be the primary point of contact for the annual setting of the aircraft’s financial expectations with the customer’s team, based upon projected usage, expenses, and when applicable, charter revenues
- You will be the accountable and responsible individual for speaking to the financial reporting throughout the year for the respective airplane, against the annual pro-rated budget and must be able to speak to any and all positive and negative variances
Standardized Monthly Customer Reporting & Deliverables – Provide customers with and be the face to speak to all Standard Reporting & Deliverables
- Create standardized Customer-Facing Communication Template & Process for Monthly Reporting Deliverables
- Utilize this format and channel to provide backward and forward-looking analysis, insights, and recommendations.
- Ensure Standard Monthly Deliverables are being provided fleetwide. Standard Monthly Deliverables include:
- Monthly Management Summary
- YTD Profit & Loss Statement
- Monthly Aircraft KPI & Analysis Summary
- Rolling A/R Balance (Pathway to Automation)
- Ensure consistent touchpoint with customers monthly, thus strengthening the relationship and building rapport
Ad Hoc Monthly & Quarterly Analysis – Create new Clay Lacy Ad Hoc Analysis Templates & Reporting Deliverables (Part of Value-Add Initiative)
- Create, Implement, and Enhance Newly Defined Reporting Deliverables. These include but are not limited to:
- Owner Aircraft Summary Dashboard (Part 91 & Part 135)
- Direct Operating Cost Analysis (Part 91 & Part 135)
- Charter Revenue and Contribution Margin Analysis (Part 135)
- Net Impact of Charter Analysis (Part 135)
- Clay Lacy Cost Savings Summary (Part 91 & Part 135)
- Aircraft P/L Analysis Templates – Revenue & Expense
- Fuel Analysis, Owner Trip Expense Analysis, Maintenance Analysis, etc.
- Period-Over-Period Analysis Templates Revenue & Expense Comparisons
Customer Accounts Receivables Reporting & Adherence –Provide customers with and be the face to speak to Accounts Receivable Status, Payments To/From, and Operating Deposit Analysis
- Provide customers with analysis and reporting related to customer’s current, past due, and/or outstanding Accounts Receivables Balances
- Ensures Customer remains within payment terms, and all past due/outstanding amounts are being addressed and paid
- Act as the informed individual speaking to the customer’s current Operating Deposit. Provide all analysis, recommendations, and requests for Increases/Decreases in current Account Operating Deposit
- In coordination with Aircraft Manager, assist in MX Event Payment Communications and Internally Processing on an as-needed basis throughout the year (Expected 1-3 Times per Year on Average). Create and provide Current Financial Summary for each aircraft undergoing said MX Event, and communicate this to internal and external parties
Clay Lacy Account Profitability – Ensure Clay Lacy’s Tail Profit & Loss (P&L) Model produces accurate and actionable data for the aircraft you are assigned to work with, as well as other aircraft in the fleet as needed
- Monitor to ensure accurate allocations are properly defined, based upon underlying activity basis
- Work with Director, Financial Planning and Reporting to further enhance and develop current internal processes related to Tail P&L Initiatives
Other – All Other Tasks related to Clay Lacy’s Aircraft Financial Planning & Analysis Efforts, some of which are undefined
- Provide Internal Clay Lacy Teams with a Managed Fleet Direct Operating Cost List, summarizing each respective Tail # and Aircraft Type. This is to be updated annually and dispersed to Charter/Flight Operations, Maintenance, and the Aircraft Management Teams
- Create and further develop a list of actions and department efficiency corrections to be taken within the first 12 months to further develop efficiencies within the group and ensure the positive effect on Clay Lacy’s customers, due to the current internal changes underway
- Additional duties as necessary
Performance Evaluation & Key Performance Indicators
The Primary Goal for the Aircraft FP&A Department in 2021 is to have consistency and accuracy in the internal and external reporting deliverables, enhanced communication both internally and externally, and build rapport and relationships with our Level 1, 2, and 3 Customers as needed.
The success of the analyst II Position in achieving the objectives described above will be measured by the following:
- Measuring Touchpoints with Assigned Customers through Onboarding and Ongoing Account Relationships. Group and Employee Specific Goals Related to Tiered Customer In-Person and Phone Call Touch Points
- Consistency and Accuracy in providing financial planning, reporting, and analysis to Clay Lacy’s Customers
- By having the Monthly Reporting Deliverables populated and created on an ongoing basis throughout the month, the goal is to have all deliverables created and provided to the Analyst by a set date each month, to then be provided to the customer by a set date each month
- Ongoing Oversight and Analysis related to Customer Account Balances – Current & Overdue Amounts, Adherence to Clay Lacy’s Policies & Procedures (Assistance from CLA Teams as needed)