Customer Solutions Specialist
Job Details
Johnson City Operations Center - Johnson City, TN
High School
$10.00 Hourly
Customer Service
Job Description

Earn Up To $4 Per Hour More With Our New Performance Based Incentive Structure! Ask Your Interviewer About It! 

Customer Solutions Specialist

Are you someone who enjoys problem solving and or helping people during difficult situations? Allied Dispatch Solutions is currently looking to fill positions for Customer Solutions Specialists (CSS).

Unlike traditional call center positions, as a CSS you will be talking to customers who are happy to hear your voice. This is not a collections or sales position. You will be the person who helps them solve an unexpected problem quickly.

We are looking for individuals who possess strong phone and verbal communication skills, are able to actively listen and know how to utilize modern computer technology to perform tasks such as address location research and basic typing. Our revolutionary technology takes the guess work out of the job and provides you with all of the tools you will need to be successful.

We offer a variety of set schedule options in order to accommodate your lifestyle. If you are a student we will work around your school schedule to help you achieve your goals both here as well as academically.

Our culture is one that exemplifies the characteristics of a small business family with the opportunities found in a larger corporation. We make it our goal to recruit talent from within the company and seek out individuals who are looking to for career advancement and take on new roles within the organization. As a relatively new company, we have new roles available regularly and are eager to find people within the Allied family to fill those positions.

Come work with us and determine your own level of success and earning potential. All employees start at a minimum of $9/hr in the CSS role.

There is nowhere else where you will go to work and find the owners of the company so engaged and immersed in the culture and truly invested in not just the success of the company, but your success as well.

If you feel like you would be a good addition to our culture, we would love the opportunity to speak with you. Come join us at the fastest growing company in the roadside industry and see why Allied truly is the place to call your work home.



  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Opportunity for Advancement
  • Performance base incentives that could increase your hourly rate by up to $4 per hour! 

Paid Training:

  • Yes


  • Team Lead
  • Shift Lead


  • Weekends required
  • Day shift
  • Night shift
  • 8 hour shift
  • 12 hour shift
  • Overnight shift

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • Yes


  • Customer Service: 1 year (Preferred)


  • High school or equivalent (Required)