The Recruitment Specialist will work closely with the Lead Membership Recruitment Specialist for driving results and implementing recruitment plans. This position is a results-driven, sales-oriented professional. This position implements recruitment strategies and tactics. This position executes plans that maximize results in the acquisition of new girl and adult members that will grow market share.

DEPARTMENT DESCRIPTION

• The Membership Recruitment department is responsible for developing and implementing plans to recruit new members into Girl Scouts Heart of Central California (GSHCC). The Membership Recruitment department increases membership growth in assigned geographical areas and strategically selected areas across the council to support growth.
• This position also works closely with the Essential Support and Program Strategy and Engagement Teams. This position is cross-trained to help with specific duties in certain times of the year.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Implement effective recruitment strategies across the council (under the direction of the Membership Recruitment Manager and Director of Membership Recruitment Strategies) and within an assigned area to cultivate and generate quality girl and adult leads.
• Use proven sales techniques to maximize opportunities to acquire new members.
• Clearly communicate and emphasize the value and advantage of the Girl Scout Leadership Experience to potential members.
• Provide the highest level of service to both external and internal customers and members.
• Under the Lead Membership Recruitment Specialist, execute strategies and tools to bring in new members. Strategies include leveraging plans that involve lead generation, community engagement, virtual engagement, and communications.
• Work interdepartmentally to execute projects that impact council membership goals.
• Collaborate with schools, superintendents, community leaders, Girl Scout volunteers, and local businesses to support overall council membership goals.
• With the Director of Membership Recruitment and Lead Membership Recruitment Specialist, execute a monthly plan for reaching out to targeted communities.
• Work with the Support and Engagement teams as needed on special projects.
• Responsible for follow-up leads within Specialist’s territory, collaborating with the conversion team to convert to members

KEY PERFORMANCE INDICATORS

• Achieve annual recruitment goals, both individually and as a team 
• Generate qualified leads in the assigned area and in council target areas.
• Utilize a variety of status, activity, and follow-up reports to assess if daily activities positively impact goals.
• Identify when immediate action must be taken to improve individual results.

CROSS-DEPARTMENT DUTIES AND RESPONSIBILITIES

• Work with Regional Support Teams in monthly service unit (SU) meetings

Technical skillset: This position requires training in these systems listed here. You will receive training on these systems and must be comfortable with and have a broad knowledge of these systems within six months of your taking this position.

• Girl Scouts Volunteer Systems 2.0
• Microsoft Office Suite, Microsoft Teams
• Zoom, GoToMeeting, Looker, gsLearn, gsConnect,
• Familiarity with social media platforms, NextDoor, and other platforms used to communicate with targeted communities

• Bachelor’s Degree in a related field preferred, or equivalent experience 1+ years of customer service.
• Demonstrated ability to work independently, manage multiple priorities, and creatively solve problems
• Bilingual (English/Spanish) skills preferred
• Must have a high level of interpersonal and customer service skills
• Strong oral and written communication skills
• Demonstrate a commitment to recognize and respect the many forms of diversity
• Demonstrate a willingness to embrace the Girl Scouts mission, goals, values and council-driven programs
• Valid California driver’s license, a clean driving record, and proof of insurance
• Available for council-required events (Annual Meeting, Girls Inspire, and more)
• Familiarity with membership and population demographics

PHYSICAL REQUIREMENTS

• Able to lift and carry 25 pounds.

WORK HOUR/TRAVEL

• Must have access to reliable transportation; position will include some work-related travel within Council service area.
• Willingness to work a flexible schedule including weekends, holidays, evenings and overnight events as needed

OTHER

• Promote organizational culture and community statement:

The Girl Scouts Heart of Central California Community Statement

We are a community who wants as many girls as possible to be Girl Scouts.

Our community is girl-centric and performance-driven.

As a collective, we care about each other, are sincere and relational with a strong sense of purpose.

As a member of this community I have certain responsibilities:

I am accountable for individual, team and organizational goals.

• I am committed to quality.
• I collaborate when appropriate, am solutions-oriented and thoughtfully solve problems with a sense of urgency.
• I am able to find a balance between shared and trusted procedures and innovative ideas in order to work effectively and efficiently.
• I am a professional and exhibit ethical behavior, skills and knowledge competence and leadership development.
• I challenge my fears and demonstrate courage.
• I contribute to an environment of inclusivity, belonging and fun.