Content Coordinator
Job Details
Corporate Office - Philadelphia, PA
Primary Duties and Responsibilities

Here at the Philadelphia Convention & Visitors Bureau, like Philadelphia, we are unstoppable. The heart of the PHLCVB lies in the soul of this city. The resourcefulness, resilience, and openness that we are built on and building upon drives us forward. There is no challenge we'll meet that we won't rise to, and there is no status quo in these two words. Only momentum.

 

We are currently searching for a Content Coordinator to join our team.

 

POSITION SUMMARY

Reporting to the Director of Content and working closely with the Content Manager, the Content Coordinator will support the communications team in the development of content for all Philadelphia Convention & Visitors Bureau (PHLCVB) communication channels. This role is responsible for upholding the PHLCVB content plan and strategy to promote Philadelphia as a premier destination for meetings and conventions (B2B) as well as for convention attendees and overseas visitors (B2C). The Content Coordinator will identify story ideas and create content to be used for both B2B and B2C communications strategies and help to ensure consistency across PHLCVB messaging, tone and voice.

 

PRIMARY DUTIES AND RESPONSIBILITES

  • Assist in the written content development process across all PHLCVB owned communication channels, including discoverPHL.com, newsletters, internal and external digital communications and presentations, social media platforms and print publications such as the Official Visitors Guide, Destination Planning Guide and Annual Report.
  • Assess accuracy of digital content and update on a regular basis, researching, writing and fact-checking copy.
  • Maintain and manage internal systems for cataloguing new and existing content, resources, research, photos and videos.
  • Optimize performance of online content, utilizing SEO best practices.
  • Provide regular updates to the PHLCVB content calendar.
  • Attend and write about local events including, but not limited to, exhibit previews, sporting events, conventions and press conferences.
  • Follow content and tourism industry trends, looking for opportunities to create and use new media/products to reach PHLCVB target audiences.
  • Source, create and organize content for PHLCVB channels and photo library, to be used across PHLCVB social media platforms and website, including original photography, short video and graphics.
  • Provide on-the-ground support, in partnership with other members of the communications team, for visiting media and FAM tours.
  • Assist in monitoring local and overseas press coverage.
  • Coordinate day-to-day projects.
Qualifications

Education/Experience:

Bachelor’s degree in Communications, Marketing, English or Journalism from a four-year college or university or comparable skills and experience. Minimum of two years of work experience in the areas outlined. Multi-lingual skills preferred.

 

Skills:

  • Excellent written/grammar, verbal and interpersonal skills, including the ability to relate to and communicate with diverse audiences.
  • Adept at developing various types of written and visual content, with exceptional creative writing, copy editing and proofreading skills.
  • Deep knowledge and understanding of Philadelphia as a destination, including history, hotels, attractions, and special events, plus a commitment to the PHLCVB’s mission.
  • Strong project management and organizational skills, with a high level of initiative, attention to detail, ability to meet deadlines, prioritize and handle multiple projects simultaneously in a fast-paced environment.
  • Proficient knowledge of Microsoft Office products.
  • Ability to communicate and work well with others in a professional office environment, with exceptional customer service orientation.
  • Experience with SEO, content management systems such as WordPress and website design best practices preferred.
  • Digital publishing/CMS experience and basic HTML knowledge.
  • Strong visual eye for social media graphics, photography, videos, copy, etc.
  • Knowledge of social media trends and best practices preferred.
  • Photography and videography experience and photo and video editing preferred but not required.

 

 

The PHLCVB is an Equal Opportunity Employer. We respect and seek individuals of a diverse background and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

 

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