REQUIRED EDUCATION & EXPERIENCE:
College degree or equivalent experience in human services preferred
Must have two (2) years of experience in a health care setting
Hospice and/or volunteer experience preferred
Must be at least 18 years of age
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
Must demonstrate the ability to supervise, coordinate, and evaluate volunteer services
Must understand hospice philosophy
Must possess the ability to organize and develop volunteer hospice personnel for both patient and organizational needs
Must possess the ability to manage a group of individuals providing volunteer time and who will be considered employees
OTHER REQUIREMENTS:
Must be flexible in work hours
Must demonstrate the willingness to maintain a comprehensive working knowledge regarding information systems and applicable software programs
ESSENTIAL JOB FUNCTIONS:
Develop and maintain volunteer training and orientation program
Recruit, educate, and select volunteers from at least three (3) recruitment sessions a year
Establish a need for volunteer services with the patient and family/caregiver and entire hospice team
Supervise and evaluate volunteers in a timely and appropriate manner
Maintain monthly statistics and current personnel files
Reevaluate volunteer program, as necessary
Coordinate support/education meetings
Attend interdisciplinary group meetings
Provide information to individuals and community groups about hospice volunteer services
Participate as needed in the budget preparation for program development
Actively participate in quality assessment performance improvement teams and activities
Accept and perform other related duties and responsibilities
WORK ENVIRONMENT:
Must comply with company policies, procedures and processes in addition to Hospice and Homecare rules and regulations
Must be dependable and flexible in work schedule
Must comply with harassment and discrimination policies
Must foster good working relationships
Must be a licensed driver with licensed automobile that is insured in accordance with organization/state requirements and is in good working order
Must be willing to submit to a criminal background check as well as a drug/alcohol screening upon hire and periodically thereafter
PHYSICAL ENVIRONMENT:
May be required to stand and sit for long periods
Must be able to hear and see with or without aid
Must be able to read and follow instructions as required
