Donor Database Administrator (Temporary)
Job Details
Experienced
Los Angeles, CA - Los Angeles, CA
High School
$20.19 - $23.07 Hourly
Day
Description

Summary
Put your information management skills to work creating social good! Help DWCs Development and Communications team effectively cultivate DWC supporters by serving as our Donor Database Administrator. The Database Administrator understands the power of accurate, complete, and detailed data in informing good decision-making, appreciates finding ways to better use technology to meet needs, and enjoys continually building on her/his knowledge and expertise by implementing best practices in data entry and management. Reporting to the Director of Development, this position is an integral part of DWCs Development & Communications team and will work with sensitive grant, volunteer, and donor information.

Essential Functions

  1. Maintain foundation, corporation and individual donor files; including tracking moves management and engagement efforts as reported by other members of the Development team for recording in the database
  2. Oversee customization of new fields, objects, formulas, page layouts and work flow rules
  3. Manage donor database user roles, permissions and group settings across the organization
  4. Develop intuitive reports and dashboards to support monitoring and learning
  5. Maintain data quality and integrity by creating and implementing processes and performing regular database de-duping, validations, and cleanup procedures
  6. Assist with coordinating the production of mailing lists for campaign appeals and event invitations
  7. Process in-kind donations and donor acknowledgement letters in compliance with IRS standards
  8. Process checks, payments, and donor acknowledgement letters in compliance with IRS standards, customized per donation or campaign
  9. Assist with conducting research on individuals, corporations, and foundations for prospect activity and maintain integrity of the data
  10. Generate monthly fundraising reports and other reports as-needed
  11. Liaise with finance department to facilitate payment process integration and monthly reconciliation
  12. Track tax credit donations, prepare year-end statements
  13. Provide training and technical assistance to users (both staff and volunteers)
  14. Create and maintain training and help materials on donor database processes and policies
  15. Stay informed and implement new database updates, features, functionality, and best practices in order to guide process improvements
  16. Ensure accurate implementation of the donor acknowledgment process; including: preparing customize donor acknowledgement letters, tribute cards, year-end statements and other correspondence in compliance with IRS standards
  17. Prepare materials for distribution, such as copying, filing, mailing, etc.
  18. Prepare media kits for events and meetings
  19. Assist Community Engagement and Volunteer Manager with the online volunteer community, Better Impact, with maintenance. Updating available volunteer shifts weekly for both individual and group volunteers. Ensuring that the system reflects most current staff list of volunteer supervisors in the system as needed for individual volunteers. Update and create new email templates as needed. Managing volunteer activities.
  20. Other duties as assigned by your Supervisor

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

  1. Computer and Technical Skills
  2. Attention to Detail
  3. Problem Solving
  4. Organizational Skills

Supervisory Responsibility
This position does not have supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work
This is a full-time Temporary position. Days and hours of work are Monday-Friday from 9:00am-5:00pm

Travel
No travel is expected for this position.

Work Remotely:

No, must be on-site only

Summary
Put your information management skills to work creating social good! Help DWCs Development and Communications team effectively cultivate DWC supporters by serving as our Donor Database Administrator. The Database Administrator understands the power of accurate, complete, and detailed data in informing good decision-making, appreciates finding ways to better use technology to meet needs, and enjoys continually building on her/his knowledge and expertise by implementing best practices in data entry and management. Reporting to the Director of Development, this position is an integral part of DWCs Development & Communications team and will work with sensitive grant, volunteer, and donor information.

Essential Functions

  1. Maintain foundation, corporation and individual donor files; including tracking moves management and engagement efforts as reported by other members of the Development team for recording in the database
  2. Oversee customization of new fields, objects, formulas, page layouts and work flow rules
  3. Manage donor database user roles, permissions and group settings across the organization
  4. Develop intuitive reports and dashboards to support monitoring and learning
  5. Maintain data quality and integrity by creating and implementing processes and performing regular database de-duping, validations, and cleanup procedures
  6. Assist with coordinating the production of mailing lists for campaign appeals and event invitations
  7. Process in-kind donations and donor acknowledgement letters in compliance with IRS standards
  8. Process checks, payments, and donor acknowledgement letters in compliance with IRS standards, customized per donation or campaign
  9. Assist with conducting research on individuals, corporations, and foundations for prospect activity and maintain integrity of the data
  10. Generate monthly fundraising reports and other reports as-needed
  11. Liaise with finance department to facilitate payment process integration and monthly reconciliation
  12. Track tax credit donations, prepare year-end statements
  13. Provide training and technical assistance to users (both staff and volunteers)
  14. Create and maintain training and help materials on donor database processes and policies
  15. Stay informed and implement new database updates, features, functionality, and best practices in order to guide process improvements
  16. Ensure accurate implementation of the donor acknowledgment process; including: preparing customize donor acknowledgement letters, tribute cards, year-end statements and other correspondence in compliance with IRS standards
  17. Prepare materials for distribution, such as copying, filing, mailing, etc.
  18. Prepare media kits for events and meetings
  19. Assist Community Engagement and Volunteer Manager with the online volunteer community, Better Impact, with maintenance. Updating available volunteer shifts weekly for both individual and group volunteers. Ensuring that the system reflects most current staff list of volunteer supervisors in the system as needed for individual volunteers. Update and create new email templates as needed. Managing volunteer activities.
  20. Other duties as assigned by your Supervisor

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

  1. Computer and Technical Skills
  2. Attention to Detail
  3. Problem Solving
  4. Organizational Skills

Supervisory Responsibility
This position does not have supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work
This is a full-time Temporary position. Days and hours of work are Monday-Friday from 9:00am-5:00pm

Travel
No travel is expected for this position.

Work Remotely:

No, must be on-site only

Qualifications

Required Education and Experience 
 

  • 2+ years of experience managing a database system
  • High School or GED required, a Bachelor’s degree is a plus
  • Or equivalent combination of education and experience

Required Knowledge/Skills/Position Qualifications

  • Strong ability to identify user needs, find solutions, and translate technical matters into everyday language
  • Excellent attention to detail
  • Highly organized self-starter with an ability to produce high-volume, high-quality data
  • An ability to take initiative, manage multiple priorities, and set and meet goals and deadlines
  • Strong multitasking and problem-solving skills; ability to maintain composure in a fast-paced environment
  • Compassion and understanding of the Center’s unique approach to service provision
  • Cultural Humility
  • Must be a CA resident and live at least 75 miles from the office and must be available for in-person meetings at the DWC offices.
  • Must provide documentation of a negative COVID-19 test result from the last seven days, on first day of hire.
  • Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.
  • You will be required to have received at least the first dose of COVID-19 vaccination to start employment with DWC, and second dose must be received within 30 days from the first day of hire.

Additional Eligibility Qualifications
1. Knowledge of donor database systems, preferably Bloomerang

2. Experience working within nonprofit sector


Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.

Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

Other Duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
 

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