Community Impact Operations Associate
Job Details
Pittsburgh - Pittsburgh, PA
Full Time

The Community Impact Operations Associate provides support for the Community Impact departments smooth internal operation, with a focus on financial tracking. The Operations Associate will help ensure compliance and support cross-departmental collaboration and internal organizational efforts including finance-based administrative duties for all 211 Regions served by UWSWPA and other administrative tasks and special projects as assigned.


Essential Functions

  • Support 211 budgeting, invoicing, coding, and tracking processes to ensure financial information for 211 projects is consistent, understandable, and can readily demonstrate available funds, specifically for:
    • Local lead agency agreements
    • Fee for service contracts
    • Grants & Vendor contracts
    • Inform grant proposal and report budgets based on past and projected trends
  • Collaborate with the 211 data team and Community Impact department to ensure deliverables for 211 contracts and grants are clear, measurable, and actively tracked
  • Work with, and support, the Finance and Community Impact team members to track and ensure timely, accurate payments for all 211 payable invoices and Community Impact mid-year allocations
  • Generate and submit accurate, timely grant and contract invoices to grantors / contract providers
  • Provide operational and financial administration support for newly emerging projects and processes, including generating invoice and data collection methods, supporting allocation and contract processes, tracking funding sources, and collaborating to link impact data to expenditures


Education and Experience

  • Preferred: 1-2 years relevant work experience, ideally including project budgeting and financial tracking
  • Preferred: Associate degree in business administration, computer science, or related field, or equivalent combination of education and experience


Knowledge, Skills, and Abilities

  • Required:
    • Knowledge of online systems for collecting information and generating reports, Knowledge of/comfort with database management and troubleshooting
    • Expertise in Microsoft Office, especially Excel formulas and Word formatting
    • Demonstrated ability to thrive in a fast-paced environment, and to manage and prioritize multiple ongoing projects
    • Ability to evaluate systems and processes and recommend strategies for improvement
  • Preferred:
    • Experience and/ or familiarity with datasets
    • Experience reviewing and analyzing reports and data
    • Clear communicator with strong writing skills
    • Positive, solution-focused team player