VICE PRESIDENT OF SALES
Job Details
Corporate Office - Philadelphia, PA

Here at the Philadelphia Convention & Visitors Bureau, like Philadelphia, we are unstoppable. The heart of the PHLCVB lies in the soul of this city. The resourcefulness, resilience, and openness that we are built on and building upon drives us forward. There is no challenge we'll meet that we won't rise to, and there is no status quo in these two words. Only momentum.

 

We are currently searching for a Vice President of Sales to join our team.

POSITION SUMMARY

 

The Vice President of Sales is responsible for leading the Sales Team to achieve booking goals. This position will work in close collaboration with the Convention Services department and the VP of Marketing & Communications.

 

PRIMARY DUTIES AND RESPONSIBILITIES

  • Lead the Sales Team to achieve their goals.
  • Hire, train, coach & counsel team members to established performance metrics & expectations.
  • Build and develop a team of high performers through effective communication, and ongoing performance coaching.
  • Review deployment of team and make recommendations to SVP to ensure high performance.
  • Conduct frequent feedback sessions and the annual review process with the team.
  • Assist SVP and CEO in developing, implementing and updating citywide sales strategy.
  • Collaborate with the PA Convention Centers Director of Sales to ensure alignment of strategy and processes.
  • Communicate with Hotel sales leaders and general managers regularly.
  • Represent the CVB at meetings/events in the SVPs absence on matters relating to sales events.
  • Be a positive presence in the meetings & conventions industry as a representative of the PHLCVB.
  • Explore and institute Best Practices from other organizations that can benefit the PHLCVB.
  • Assist the lead coordinator with scheduling all client events and tradeshows.
  • Manage the budget for the sales team.
  • Assist in developing content for quarterly Director of Sales meetings and bi-monthly funnel meetings.
  • Review definite, tentative, and cancelled bookings as outlined by the standard operating procedures and audit them when necessary.
  • Monitor hotel program to ensure we are visible and engaged with our members.
  • Handle large key accounts and any industry events.
  • Have a good knowledge of Philadelphia as a destination and all that it has to offer clients.
  • Understand the overall market; competitors strengths and weaknesses; economic trends; supply and demand; and how to sell against them.
  • Assist Sales Managers in maintaining accurate and updated account information in IDSS sales software system.
  • Work evenings, weekends and travel as required.
  • Conduct mid-year and yearly performance reviews.
  • Perform other duties as assigned to meet business needs.
QUALIFICATIONS

 

Education/Experience:

Bachelors degree in Business Administration; Marketing; Communication; Hotel and Restaurant Management, or related major required. Masters degree preferred. 10+ years of relatable experience working in a hotel sales leadership role, working with CVBs and/or a large convention center.

 

Required Skills:

  • Mediates conflict effectively; able to de-escalate situations and positively convey appreciation to others.
  • Knowledge of Philadelphia.
  • Market knowledge outside of Philadelphia.
  • Knowledge of Citywide/Hotel Sales and successful experience working with mid-size/large hotels.
  • Excellent organizational skills, and ability to meet deadlines.
  • Excellent written, verbal, and interpersonal skills.
  • Ability to prioritize and handle multiple projects simultaneously in a fast-paced environment.
  • Must have knowledge of computer software applications in word processing, spreadsheets, databases, and presentation software (MSWord, Excel, Access, PowerPoint, Outlook, iDSS).

 

 

Proof of COVID-19 Vaccination required by date of hire. Individuals may claim exemption for medical or religious reasons.

 

The PHLCVB is an Equal Opportunity Employer. We respect and seek individuals of a diverse background and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

 

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