Discharge Planner
Job Details
BWH-Bournewood Hospital Brookline - Brookline, MA
Bachelors Degree
Nonprofit - Social Services

Discharge Planner

Inpatient Social Services


Description: Case management, coordinates aftercare or discharge planning in human services or social services environment.   

Bournewood Health Systems is dedicated to providing quality, evidence-based and person-centered treatment for people with mental health and substance use conditions in a safe and respectful environment in partnership with the individuals and families we serve, focusing on support, hope and recovery. Bournewood is committed to a philosophy and an environment of care in which we treat people with dignity, respect and mutuality; protect their rights; provide the best care possible; support them in returning to their natural communities; and include patients and families as partners in their treatment. Our philosophy stands for providing a safe and therapeutic environment for patients, families and staff in which restraint and seclusion are prevented through the use of a range of resources and tools. All Bournewood employees are educated in and support this philosophy. All candidates must be able and willing to promote the values of trauma-informed and patient-centered care.

Salary: Negotiable

Start Date: ASAP

Openings: Full time

Qualifications: Candidates must have outreach experience working with individuals with mental health, substance use and co-occurring mental health and substance use conditions; strong organizational and interpersonal skills, and the ability to multitask. Must be Bachelors prepared; BSW is preferred.


Location: Brookline, MA




1.               Contacts collateral contacts to assist SW in Discharge Planning.  Collateral contacts include: community resources, referral sources, family, social service agencies, insurance companies etc.

2.               Clarifies/corrects information as necessary for discharge planning

3.              Gives clinical information to collateral contacts (under patient consent decree)

4.              Contributes to process improvement of the role

5.              Finds resources that will take patients insurance

8.              Gives clinical information to payers (demographics, problems, history, need for meds, etc.)

9.              Sets up phone appointments for SW where it would be necessary to have clinical discussions with collateral contacts for purposes of discharge planning

10.            Participates in family and provider meetings to develop a continuing care plan for the patient leaving treatment

11.             Attends treatment team meetings when indicated

12.             Performs other duties as assigned by supervisor



1.               Self-directing in approach to tasks

2.               Strong organizational skills

3.              Strong interpersonal skills

4.              Strong time management skills

5.              Goal oriented and accountable

6.              Familiarity with psychiatric patients, substance abuse clients, adolescents

7.               Familiarity with levels of care and clinical criteria for appropriate aftercare placement

8.              Familiarity with collateral contacts, community resources and placement/referral processes

9.              Knowledge of Microsoft Word is beneficial

 MINIMUM QUALIFICATIONS:          Bachelor degree in human services required; BSW is preferred. Knowledge of community resources and familiarity with mental illness and substance use is required.

 PHYSICAL CRITERIA:           Must be able to climb stairs, use phone, use computer

 REPORTS TO:        Manager of Social Services