Catering & Rentals Coordinator
Job Details
COLLEGE AVE - Columbus, OH
Full Time
High School
Negligible
Any
Other

Position Summary: Working with the Hospitality Director, Executive Chef and JCC programming professionals, grow the JCC catering and rentals business through increased sales. In collaboration with the Hospitality Director, create system operation protocols for expanding Catering and Rental business, with focus on supporting rentals, catering and Grab & Go store as agency revenue streams. Coordinate events occurring at the JCC while maintaining Kashruth. Facilitate in-house programs, while coordinating the catering business software and the department inventory.

Duties and Responsibilities:
SYSTEMS
Assist in creating system of operational protocols for expanding Catering and Rental business.
o Opening/closing procedures
o Inventory procedures including liquor inventory
o Maintenance and review process for rentals in Traction Rec (Salesforce)
o In and out of house ordering procedures

CATERING
Promptly return emails, voice mails & phone calls;
Process quotes for clients and potential customers in a timely manner;
Follow up with clients and potential customers to gain needed information;
Following each event, send thank you note and client evaluation;
Work closely with the Executive Chef, Hospitality Director, and program professionals to ensure successful internal and external events;
Coordinate with maintenance and housekeeping supervisors, ensuring set up and tear down are accurate, timely and complete;
Utilize CaterEase software to manage all internal and external events;
Attend weekly food service department meetings;
Facilitate Zuppler orders, Grab & Go items and meals to go;
Coordinate CJDS meals in New Albany;
Monthly Billing
o Collect and process payments for catering events;
o Run event query, bill to appropriate agencies and print invoices for the business department;
o Responsible for Agencys food bills & allocations ;
o Collect, process purchase orders and submit to Hospitality Director;
In-house Program Facilitation
o Manage internal orders;
o JCC Programs;
o Responsible for food requests and oversight of details (date, numbers, set up, in house event submission);
o Work with the Executive Chef and the kitchen staff to ensure timely food delivery and completed orders;
o Follow up with staff for feedback;
JCC Outdoor Swimming Pool Snack Bar;
o Order food and supplies with Chef,
o Supervise Snack bar staff, inventory, reconciliation
OFFICE
Working collaboratively with Hospitality Director:
Responsible for in-house Food Service Calendar;
Responsible for telephone;
o Answer, screen calls, take accurate messages, return calls and accurately relay messages as requested;
Maintain office files, supplies and equipment;
Responsible for kitchen purchasing and supplies in coordination with Chef and Hospitality Director for internal and external events;
Submit purchase orders, invoices, ordering, inventory, and maintain log, assist JCC program staff and preschool directors with special catering needs;
Assist food service staff as requested.
All other duties as assigned.

Qualifications:
1. Knowledge and Education - Minimum Required or Preferred: Associates Degree with two years of relevant experience or equivalent experience, BS/BA preferred; knowledge of the JCC and Kashruth preferred.
2. Experience - Minimum Required or Preferred: Minimum 2 years experience in event planning and customer service with at least 1 year in the hospitality industry.
3. Special Skills: Outstanding customer services skills; highly organized with ability to focus on details; strong communication skills; basic budgetary knowledge, and proficient with Microsoft Office software (knowledgeable in Excel and Word). Works well with others from diverse backgrounds. Knowledge of Kashruth preferred. Knowledge of liquor sales and inventory. Familiar with catering software (Caterese, Zuppler) a plus. Event planning and decorating experience preferred but not required.
4. Physical Abilities: Able to sit and stand for long periods. Able to lift 20lb.
5. Schedule: Flexible schedule with priority on 5 days per week consistently. Weekends / evenings as needed; schedule adjusted as necessary to meet the needs of the JCC.

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