Essential Job Functions:
- Meets with patients as indicated to complete the initial written assessment within 24 hours of patient admission.
- Utilizes information and assessment in developing an aftercare plan based on individual needs.
- Assumes role of social worker for assigned patients.
- Communicates findings and progress of individual sessions, family therapy, and disposition planning to treatment team.
- Provides consultation to outpatient providers for patient and involved agencies as needed.
- Advocates for and educates family about resources and agency involvement to provide recommended levels of services upon discharge.
- Coordinates information and interventions between all disciplines within the team.
- Maintains daily progress notes and group therapy notes in chart.
- Facilitates assigned group psychotherapy and/or psychoeducational groups.
- Initiates and updates treatment plans on assigned patients.
- When indicated, involves family and/or supports in aftercare planning and educational interventions.
- When patient is involved in ongoing outpatient therapy, initiates contact with outpatient therapist with patient’s permission. Provides consultation to the outpatient therapist during the patient’s PHP/IOP stay at a mutually agreed upon frequency.
- When a patient is involved with an agency or private treatment program, initiates contact with appropriate providers.
- Makes recommendations for the level of care and structure patient needs upon discharge and actively educates patients and family (when indicated) with respect to those needs and identifies resources for meeting the patient’s needs. Advocates for agency involvement when necessary.
- When needed, organizes a meeting of all those providing outpatient services to the patient before discharge.
- When child abuse or neglect is suspected, notifies the proper authorities following Massachusetts Law and professional standards of practice. When neglect or abuse of a disabled person and/or the elderly is suspected and disclosed directly to the social worker they will notify the proper authorities following Massachusetts Law and professional standards of practice.
- Maintains communication with and coordinates information and interventions with team disciplines, including psychiatry, nursing, social work, and rehabilitation services.
- Establishes aftercare appointments with providers and communicates these to the patient and family. At times, these may be more effectively organized by others and this will be documented.
- Conducts utilization review on assigned cases.
- Consults on an as needed basis with other team members around issues of expertise.
- Coordinates drug screening for individuals as assigned.
- Demonstrates knowledge of hospital and department standards that reflect BHS, Medicaid, and Medicare standards for the operation of outpatient programs.
- Displays strong leadership and managerial skills.
- Demonstrates clinical competence in procedures and patient care based on established social work theory.
- Maintains quality assurance standards for patient care.
- Assesses patient records and reports pertinent data to the attending provider and other members of the patient’s clinical team.
- Utilizes crisis intervention techniques when needed.
- Provide clinical supervision to clinical staff and interns as assigned.
- Demonstrates knowledge of the current version of the Diagnostic and Statistical Manual of Mental Disorders (DSM).
- Participates in on-site reviews and program evaluations as assigned.
- Any other functions as requested by supervisor.
- Leadership qualities, ability to direct, guide, supervise staff with developing a team, following policy and procedures, and delivering patient interventions.
- Knowledge of insurance parameters, level of care criteria for admission, continued stay and discharge as well as exclusion criteria for each level of care.
- Understanding of bio-psychosocial issues and knowledge of treatment modalities for mental illness and substance use disorders for all ages.
- Awareness of cultural, gender, and age-related issues with various patient populations.
- Meets and maintains required standards of practice including updating license and educational requirements of the discipline in which licensed.
- Is competent in level of knowledge and understanding of BHS policies and practices, as well as the policies and practices of external agencies such as the Centers for Medicare and Medicaid Services (CMS), Joint Commission (JC), Massachusetts Department of Mental Health (DMH), Massachusetts Department of Public Health (DPH), Bureau of Substance Abuse Services (BSAS).
- Is competent in delivering patient care that is trauma-informed and patient-centered as indicated by:
- Providing care that is kind, collaborative, and compassionate;
- Defuse “power struggles”;
- Provide assessment that is adequate and appropriate for clients with a history of trauma;
- Recognize and assess a wide range of trauma-related behaviors; and
- Implement trauma-sensitive interventions with people served.
Minimum Qualifications: Independent licensure (LICSW/LMHC) is required. Advanced degree is required. Experience in mental health and substance use treatment for adults and adolescents. Demonstrated prior progressive leadership and management positions with successful achievement of skills in both clinical and management areas mandatory.
1. Must be able to climb stairs.
2. Must be able to effectively communicate both verbally and in writing.
3. Must be able to walk between buildings.
5. Must be able to provide crisis intervention techniques.
6. Must be able to use phone, fax, copier, and computer.
Reports to: Director of Outpatient Services
Supervises: Staff and interns, as assigned by Director of Outpatient Services
Director of Outpatient Services