Housing Justice Manager
Job Details
Los Angeles, CA - Los Angeles, CA
Full Time
$58,000.00 - $62,000.00 Salary/year
Nonprofit - Social Services

The Downtown Womens Center seeks a full-time Housing Justice Manager provide oversight of an innovative program dedicated to implementing the recommendations of the Ad-Hoc Committee on Black People Experiencing Homelessness and the Ad- Hoc Committee on Women Experiencing Homelessness, that is designed to quickly and permanently house the most vulnerable women of Skid Row. This position will oversee the contracts, budget, and outcomes, for Rapid Rehousing clients in a unique, culturally-responsive model. The Housing Justice Manager will oversee program supervisor(s), as well as direct service field-based staff, as needed, who provide housing services throughout Skid Row, and lead outreach and community development within Skid Row. The Housing Justice Manager is responsible for ensuring contract compliance, quality assurance, program development, and support of the Housing Justice team.


Essential Functions

  1. Assure full implementation of the Housing Justice program model based on the recommendations from the Ad-Hoc Committees on Black People Experiencing Homelessness and Ad-Hoc Committee on Women Experiencing Homelessness
  2. Provide strengths based and culturally responsive support and supervision to Housing Justice supervisor(s), Senior Peer Specialist and Substance abuse specialist
  3. Provide oversight of the Housing Justice program
  4. Build relationships with local social service agencies to provide education about Housing Justice and build referral sources
  5. Work directly with contractors to support the trauma and resiliency informed community within Skid Row
  6. Develop systems to ensure that the program is efficient, effective, low-barrier, and meeting funding expectations
  7. Identify best practices to recruit, employ, and retain individuals with Lived Experience and assure those with Lived Experience are a part of all programmatic decision making
  8. Participate as a member of the Performance and Quality Improvement (PQI) team on rotation, and develop and implement PQI goals for Community Based Housing programs
  9. Provide weekly individual supervision and participate in weekly clinical supervision
  10. Ensure that peer chart reviews are being conducted on a quarterly basis
  11. Ensure that staff are receiving comprehensive onboarding, training, and regular professional development
  12. Provide effective crisis management skills and conflict resolutions skills
  13. Participate in and facilitate internal and external meetings and trainings
  14. Conduct and/or schedule staff and community trainings as needed to ensure team members and the community have needed support and information to provide culturally competent, trauma-informed housing and case management services, and that staff have opportunities for professional development
  15. Be an ambassador of DWC and its mission and values by participating in community meetings/events
  16. Collect and report program data, including but not limited to HMIS reporting
  17. Provide regular, written reports to the Sr. Director of Housing and additional reports as assigned
  18. Provide effective communication of staff and client needs to Sr. Housing Director
  19. Oversee program budget, in partnership with Sr. Director of Housing and Housing Justice Supervisor
  20. Additional duties as assigned to support the mission of the organization
  21. Utilize program development skills to build a program from the ground up, which seeks to be a model for providing long term housing stability, implementing trauma informed care, ensuring racial equity and eliminating implicit bias in the homeless service delivery system
  22. Provide culturally responsive and trauma informed supervision to a team of field-based staff
  23. Accompany Case Managers and Community Engagement Specialist in conducting street outreach to engage women who might be a good fit for the program and to establish an enrollment list
  24. Work closely with DWCs Workforce Development Department and other benefits and employment providers to support clients in increasing their income opportunities
  25. Work closely with Housing Justice staff and the Sr. Director of Housing to ensure that at least 100 women receive services and are housed within each contract year
  26. Build relationships with landlords to support staff in securing housing placements for clients and ensuring stability


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  1. Cultural humility
  2. Trauma and resiliency informed supervision
  3. Leadership
  4. Collaboration
  5. Excellent communication
  6. Flexibility

Supervisory Responsibility

This position has supervisory responsibilities.

Work Environment

This job operates in a professional office environment, and provides home visitation, as needed. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work

This is a full-time exempt position. Days and hours of work are Monday- Friday 8:30 AM- 5:00 PM; with flexibility to work during non-scheduled days and evenings when necessary.

Travel within Los Angeles County for local meetings, landlord engagement, and community connection is required. Occasional transportation of clients may occur. Travel for conferences and trainings may occur.

Remote Work

Option for hybrid work schedule, but with expectation to be able to work onsite full time when needed.


Required Education and Experience 

  1. Bachelor’s degree or Master’s degree in social work or related field, preferred
  2. Supervisory experience required
  3. Program, contract and budget management preferred
  4. Experience with government contracts preferred
  5. Experience working directly with unhoused populations required
  6. Experience implementing culturally responsive program strongly preferred


Required Knowledge/Skills/Position Qualifications

  1. Familiarity with supportive housing model and evidence-based practices including Trauma and Resiliency Informed Care and Critical Time Intervention, preferred
  2. Highly skilled in receiving and implementing feedback from team members and program participants
  3. Ability to engage actively and lead conversations around issues of systemic oppression
  4. Strong knowledge of the complexity of poverty and women’s homelessness, mental illness, trauma, substance abuse, health issues, and older adults
  5. HMIS experience preferred, with knowledge of data collection tools to track client progress
  6. Excellent active listening and crisis intervention skills with ability to exercise and model good judgment
  7. Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences
  8. Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with data management responsibilities
  9. Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
  10. Ability to be flexible with hours when needed
  11. Current valid California state driver’s license, insurance, and vehicle with good driving record
  12. Must be a CA resident and live at least 75 miles from the office and must be available for in-person meetings at the DWC offices.
  13. Must provide documentation of a negative COVID-19 test result from the last seven days, on first day of hire.
  14. Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.
  15. You will be required to have received at least the first dose of COVID-19 vaccination to start employment with DWC, and second dose must be received within 30 days from the first day of hire.



Additional Eligibility Qualifications

  1. Oral and written fluency in Spanish and English a plus but not required

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.

Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.