The Downtown Womens Center seeks a full-time Housing Justice Manager provide oversight of an innovative program dedicated to implementing the recommendations of the Ad-Hoc Committee on Black People Experiencing Homelessness and the Ad- Hoc Committee on Women Experiencing Homelessness, that is designed to quickly and permanently house the most vulnerable women of Skid Row. This position will oversee the contracts, budget, and outcomes, for Rapid Rehousing clients in a unique, culturally-responsive model. The Housing Justice Manager will oversee program supervisor(s), as well as direct service field-based staff, as needed, who provide housing services throughout Skid Row, and lead outreach and community development within Skid Row. The Housing Justice Manager is responsible for ensuring contract compliance, quality assurance, program development, and support of the Housing Justice team.
- Assure full implementation of the Housing Justice program model based on the recommendations from the Ad-Hoc Committees on Black People Experiencing Homelessness and Ad-Hoc Committee on Women Experiencing Homelessness
- Provide strengths based and culturally responsive support and supervision to Housing Justice supervisor(s), Senior Peer Specialist and Substance abuse specialist
- Provide oversight of the Housing Justice program
- Build relationships with local social service agencies to provide education about Housing Justice and build referral sources
- Work directly with contractors to support the trauma and resiliency informed community within Skid Row
- Develop systems to ensure that the program is efficient, effective, low-barrier, and meeting funding expectations
- Identify best practices to recruit, employ, and retain individuals with Lived Experience and assure those with Lived Experience are a part of all programmatic decision making
- Participate as a member of the Performance and Quality Improvement (PQI) team on rotation, and develop and implement PQI goals for Community Based Housing programs
- Provide weekly individual supervision and participate in weekly clinical supervision
- Ensure that peer chart reviews are being conducted on a quarterly basis
- Ensure that staff are receiving comprehensive onboarding, training, and regular professional development
- Provide effective crisis management skills and conflict resolutions skills
- Participate in and facilitate internal and external meetings and trainings
- Conduct and/or schedule staff and community trainings as needed to ensure team members and the community have needed support and information to provide culturally competent, trauma-informed housing and case management services, and that staff have opportunities for professional development
- Be an ambassador of DWC and its mission and values by participating in community meetings/events
- Collect and report program data, including but not limited to HMIS reporting
- Provide regular, written reports to the Sr. Director of Housing and additional reports as assigned
- Provide effective communication of staff and client needs to Sr. Housing Director
- Oversee program budget, in partnership with Sr. Director of Housing and Housing Justice Supervisor
- Additional duties as assigned to support the mission of the organization
- Utilize program development skills to build a program from the ground up, which seeks to be a model for providing long term housing stability, implementing trauma informed care, ensuring racial equity and eliminating implicit bias in the homeless service delivery system
- Provide culturally responsive and trauma informed supervision to a team of field-based staff
- Accompany Case Managers and Community Engagement Specialist in conducting street outreach to engage women who might be a good fit for the program and to establish an enrollment list
- Work closely with DWCs Workforce Development Department and other benefits and employment providers to support clients in increasing their income opportunities
- Work closely with Housing Justice staff and the Sr. Director of Housing to ensure that at least 100 women receive services and are housed within each contract year
- Build relationships with landlords to support staff in securing housing placements for clients and ensuring stability
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Cultural humility
- Trauma and resiliency informed supervision
- Excellent communication
This position has supervisory responsibilities.
This job operates in a professional office environment, and provides home visitation, as needed. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type and Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday- Friday 8:30 AM- 5:00 PM; with flexibility to work during non-scheduled days and evenings when necessary.
Travel within Los Angeles County for local meetings, landlord engagement, and community connection is required. Occasional transportation of clients may occur. Travel for conferences and trainings may occur.
Option for hybrid work schedule, but with expectation to be able to work onsite full time when needed.