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Asian Family Services Supervisor

Job Details

165 Eldridge Street - New York, NY
Full Time
Graduate Degree
$59,000.00 - $62,000.00 Salary/year
Day, occasional weekends and evenings
Nonprofit - Social Services


Founded in 1965, the Chinese-American Planning Council, Inc. (CPC) aims to promote the social and economic empowerment of Chinese American, immigrant, and low-income communities. Today, CPC is the nation's largest Asian American social services agency and offers more than 50 programs at over 35 sites throughout New York City, including early childhood education, school-age care, youth services, workforce development, community services, and senior services. CPC strives to be the premier social service and leadership development organization. In 2017, CPC launched Advancing Our CommUNITY, its organization-wide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members. In 2021, CPC served over 125,000 individuals and families from all 56 community districts of New York City by providing high-quality learning opportunities for all ages, offering personalized social resources, and developing their career paths. This summer, CPC was recognized as the number one Chinese American organization in New York City to recommend to a Chinese immigrant looking for in-language and culturally competent resources according to a recent survey. This accomplishment is a testament to the incredible work and dedication of our staff. (For more information, please visit:



Asian Family Services (AFS) provides child welfare preventive services to help keep children and their families together and avoid the placement of children in foster care. AFS addresses the multi-level needs of Asian-American families, especially recent Chinese immigrants by providing support, advocacy, and referral to services and case management to Asian American families throughout the five boroughs. Our professional staff consists of bi- and tri-lingual and bi-cultural caseworkers.



CPC is seeking an experienced and compassionate professional to join the AFS team as Asian Family Services Supervisor, who is responsible for training, delegating, and providing day-to-day supervision to the program’s Child Welfare Caseworkers to ensure protocols and mandates are executed, and conducting AFS intake and initial assessment, as well as community education and outreach to support the mission of the program.



  • Work under the Supervision of the Deputy Director of AFS.
  • Supervise minimum of 4 Child Welfare Caseworkers and MSW interns on an as needed basis.
  • Ensure that ACS protocols and mandates are smoothly executed.
  • Prepare reports as required by the funding source.
  • Delegate responsibilities for specific work to Child Welfare Caseworkers.
  • Conduct supervision and training for Child Welfare Caseworkers either individually or by group.
  • Coordinate case planners’ attendances to trainings and workshops.
  • Conduct intake and initial assessment on referral and walk-in clients.
  • Conduct community education and outreach on an as needed basis.
  • Attend meetings as assigned by the Deputy Director of AFS or Division Director.
  • Cover for the program in the absence of the Deputy Director of AFS.
  • Work with other program staff on special projects as assigned by the Deputy Director of AFS or the Division Director.
  • Any other duties as assigned by the Deputy Director of AFS or Division Director.



Education and Experience:

  • Master’s in social work, (pref.), Counseling, Psychology or related field.
  • At least three years of supervisory skills and two years of documented child welfare experience..


  • Excellent written, communication, interpersonal and organizational skills.
  • Bilingual in Chinese (Cantonese and/or Mandarin) and English a must
  • Ability to cooperatively work with a diverse staff.
  • Good computer skills. Experience with Chinese typeset a plus.
  • Ability to work under pressure and set up good rapport with immigrant families and children.
  • Demonstrated ability to prioritize and handle numerous complex tasks.
  • Child welfare experience, familiarity with the NYC entitlement system a plus.



  • Annual salary: $59K to $62K.
  • CPC offers competitive and comprehensive benefits package, including generous paid time off (holiday, sick and personal time off), Medical, Dental, Vision, Basic Life Insurance Coverage, and 403b Retirement Plan.



CPC is mandating COVID-19 Vaccines for all employees. Successful applicants for this position must have received or be willing to receive the vaccine by the date of hire as a condition of employment. All staff members must comply with CPC’s COVID Safety Protocols, which are available at



Interested individuals should submit their resume along with a cover letter to Ms. Judy Ah-Yune and Ms. Sherry Ng when applying online via CPC’s website: or selected job boards. All documents should be submitted as one single file.



CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.