Community Research Coordinator
Job Details
Los Angeles, CA - Los Angeles, CA
Full Time
$17.63 - $22.04 Hourly
Nonprofit - Social Services


The mission of the Downtown Womens Center (DWC) is to end homelessness for women in greater Los Angeles through housing, wellness, employment, and advocacy. DWC envisions a Los Angeles with every woman housed and on a path to personal stability. Founded in 1978, DWC was the first organization to exclusively serve women on Los Angeles Skid Row. DWC seeks someone passionate about fixing broken social systems, empowering women most impacted by inequities, and uniting communities to work together to solve social problems.

Under the leadership and direction of the Measurement and Evaluation Specialist, the Community Coordinator will play a key role in designing and conducting a comprehensive county-wide needs assessment focusing on Women experiencing homelessness within Los Angeles County. The Community Coordinator will support all efforts to measure DWCs impact on ending homelessness, compliance with contracts, and reporting on grants. The position will also support DWCs data driven approach to ending homelessness. A successful candidate will have experience working with participants experiencing homelessness and/or lived experience, knowledge of data collection and analysis, proficiency in Excel, and excellent communication, problem-solving skills, and demonstrate initiative. This position reports to the Deputy Innovation Officer and Measurement and Evaluation Specialist.


Essential Functions

  • Proactively ensure DWC Community-Wide Needs Assessment schedules run smoothly, which involves scheduling appointments and meetings, preparing agendas, reports and handouts prior to meetings, and assisting with follow-up
  • Support participants with lived experience in a community-wide needs assessment, including proactively communicating with them regarding schedules, logistics, and meeting content review; schedule meetings; administer their compensation.
  • Support the ongoing process of quantitative and qualitative data collection, entry, storage, and analysis; ensuring accessible, secure, high-integrity data
  • Assists in planning and completion of research and program evaluation projects to support agency operations and continuous quality improvement (CQI).
  • Maintains working relationships with departments to gather information and carry out research and evaluation projects.
  • Creates and maintains spreadsheets and other databases for statistical analysis of agency data.
  • Conducts data analyses and assists in creating user-friendly data dashboards summarizing results of statistical analyses.
  • Maintain and contribute meaningfully to the improvement of program performance monitoring processes, technology, and reporting systems
  • facilitate accurate and reliable information collection and reporting across all programs
  • Assist in developing policies and procedures for data collection and quality assurance
  • Create and provide reports as needed to assist with internal data analysis and distribution
  • Provide support to external research and evaluation teams
  • Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries.
  • Demonstrated ability to work on multiple projects simultaneously, and to meet deadlines
  • Other duties as assigned to support the mission of the organization
  • Reliable transportation: valid drivers license, and car insurance as required by law, as appropriate.


  • Proficient in Excel
  • Communication, verbal and written
  • MS Office
  • Problem Solving
  • Flexibility
  • Technical Credibility

Supervisory Responsibility

This position has no supervisory responsibilities

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear (e.g., publicly speak and listen to others). Specific vision abilities required by this job include close vision (e.g., ability to see a computer screen) and ability to adjust focus. Job requires the ability to lift up to 20 lbs, including files, open filing cabinets, bending, and standing on a stool as necessary.

Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday-Friday from 9:00 a.m.-5:30 p.m.

Travel for conferences and training courses may occur. Travel for local meetings is required.

Remote Work




Required Knowledge/Skills/Position Qualifications

  • Ability to display commitment to eradicating poverty in Los Angeles, especially as it relates to women. 
  • Understanding of and appreciation for the unique service model and practices that DWC has evolved over its 35+ years of operation. 
  • Familiarity with or desire to work in homelessness or human services required
  • Experience or desire to work in a fast-growing nonprofit
  • Coursework or experience in statistical analysis and/or Management Information Systems ideal (such as Excel)
  • Strong analytical and technical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Strong knowledge of the complexity of poverty and womens homelessness, domestic violence, mental illness, trauma, substance abuse, health issues, and older adults
  • Develops proficiency in administering assessments, surveys and interviews, as assigned.
  • Excellent attention to detail and accuracy; extremely motivated and results-oriented with outstanding organizational and communication skills
  • Confident use of statistical packages (e.g. Excel, Access, Google Sheets, relational databases/related software) for analyzing datasets and designing databases & spreadsheets
  • Excellent follow-up skills. 
  • Experience with community organization and/or needs assessments.
  • Experience with data analysis, monitoring, and evaluation.
  • Strong initiative and problem-solving skills and the ability to rapidly adapt to changing priorities.
  • Excellent written and verbal communication.
  • Ability to communicate effectively with diverse stakeholders.
  • Strong attention to detail and accuracy.
  • Strong administrative skills and proficiency in Microsoft Office Suite.
  • Maintain confidentiality with tact. 
  • Ability to work well unsupervised.  
  • Cultural humility
  • Must be a CA resident and live at least 75 miles from the office and must be available for in-person meetings at the DWC offices.
  • Must provide documentation of a negative COVID-19 test result from the last seven days, on first day of hire.
  • Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.
  • You will be required to have received at least the first dose of COVID-19 vaccination to start employment with DWC, and second dose must be received within 30 days from the first day of hire.



  • Experience working directly with participants experiencing homelessness: 1 year (preferred)
  • Data analysis and visualization programs (such as Excel): 2 years (Preferred)
  • Community Organizing and/or Outreach efforts: 1 year (Preferred)
  • Working with Non-Profit organizations: 1 year (Preferred)


  • English (Required)
  • Secondary language (Preferred)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Required Education and Experience

Relevant experience and skills to perform job duties.

Bachelors degree in Public Policy, Public Health, Social Work, or Social Science or related field preferred.

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.


Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.