This administrative position supports our towing, impound, emergency response, and breakdown services.
- Take incoming calls for towing service, police impounds, and accidents
- Take incoming calls for impound release questions that relate specifically to the laws relating to towing and impoundment
- Perform releases and cashier duties for impounded vehicles with potentially dishonest, demanding, and challenging customers
- Process impoundment paperwork and maintain compliance with all requirements for the laws of towing and impoundment
- Administrative and clerical duties
- Abandoned vehicle auction management
- Billing and collection of towing services
- Cash and deposit management