Patient Advocate
Job Details
Oregon Office - Springfield, OR
Full Time
Not Specified
Customer Service

Join our team at AccessOne! We Empower Patients to Lead Healthy Lives. We do this by providing hospitals, health systems and employers with the best form of patient financing solutions, the easiest user experiences and the most compassionate, patient-friendly terms possible.

AccessOne offers comprehensive low and no interest payment options for all patient balance types including high-deductible, catastrophic and financial assistance. No patient is ever denied credit or credit reported, and providers can rely on AccessOne to capture more revenue while driving compliance and financial performance. To learn more, visit

We are looking to hire an experienced motivated Patient Account Representative to help us keep growing.


Throughout the day, you will successfully perform the following:

  • Activate new payment plans
  • Add charges to existing payment plans
  • Set up onetime and recurring monthly payments
  • Answer questions concerning payments, problem solve to find ways to help patients stay current with their payments
  • Follow up on past due accounts
  • Walk patients through our online portal and explain how to use it, and trouble shoot any technical issues



  • Passionate about helping the patient
  • Experience in medical billing
  • Proficient in computer software and technology
  • Good with Microsoft Office applications
  • Exceptional verbal and written communication skills
  • Proven analytical and problem-solving skills
  • High time management and organizational skills
  • Ability to sit in front of a computer for long hours every day