Receptionist/ Facilities Assistant
Job Details
Main Office - Denver, CO
High School
$16.00 - $17.00 Hourly
Customer Service

We value an equitable and inclusive workplace and seek candidates with diverse backgrounds and abilities


Why work at Rocky Mountain Human Services? 
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.

RMHS provides great benefits such as:

  • Employer paid medical options, dental, and vision benefits
  • Generous paid time off such as vacation, sick, personal, and holidays
  • Life and disability insurance
  • Tuition reimbursement (full-time employees only)
  • Mileage reimbursement
  • 403(B) with company match
  • Flex Spending Account for Health and Dependent Care Costs
  • Employee assistance program


Position Purpose


This position is responsible for answering the main RMHS Lines and directing calls to proper destinations. This position will produce and maintain confidential telephone lists.  Duties will also include greeting guests, sorting mail, distributing faxes, and scheduling of conference rooms.  The Receptionist will also assist with deliveries and general support to the department.


Essential Duties


  • Answers multi-line phone, assisting callers by providing information and directing calls to appropriate parties.
  • Opens and closes office
  • Greets and assists visitors arriving at the office; maintains visitor register.
  • Takes and relays telephone messages for employees.
  • Maintains up-to-date information at the front desk to readily assist customers.
  • Maintains the front desk and lobby area in a neat and organized manner, reporting any concerns to the Facilities/Office Manager for follow up.
  • Issues and tracks security cards to temporary employees.
  • Performs a variety of routine typing and clerical duties as necessary.
  • Assists with processing incoming mail, including tracking of business reply expense.
  • Receives and logs deliveries.
  • Schedules conference rooms as needed
  • Delivers high level customer service and represents the organization in a professional manner
  • Performs other duties as assigned, including back up support when team members are out.      
  • Logs and distributes incoming faxes.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Actively communicate with customers and stakeholders. 
  • Works with customers staff, stakeholders.
  • Ability to meet/work with staff, stakeholders in a variety of settings.
  • Attends staff, team and department meetings.
  • Attends in-services, staffing and other meetings with supervisor’s approval. May be appointed to committees.
  • Develops and maintains records, plans and reports.
  • Lift and/or carry 20 lbs.
  • Sit, stand and walk for reasonable periods of time.
  • Maintains prompt and regular attendance.
  • Performs related work as assigned.
  • Ability to drive personal or company vehicle


Knowledge, Skills and Abilities

  • Excellent customer service skills.
  • Excellent communication skills.
  • Knowledge of Microsoft Office Suite.

Minimum Qualifications


  • High School diploma or GED equivalent
  • One year general clerical experience


Preferred Qualifications

  • Bilingual in Spanish


Rocky Mountain Human Services is an Equal Opportunity Employer and is committed to racial, ethnic and cultural diversity and the goals of the Americans with Disabilities Act.