Customer Service Representative 1
Job Details
San Antonio - San Antonio, TX
Full Time

Outlook Amusements is continuing to hire for open positions with the interview process done remotely, due to COVID-19. New team members, and current employees, will work from home until it is safe to return to our local offices. We are not considering remote (only) candidates for the Customer Service Representative 1 position.


Who we are:


Outlook Amusements, Inc. is not your average company in a ‘ho-hum’ industry.  We are a family of brands focused on developing technology and building connections that enable peace of mind. Our Mission is to be a positive force in people’s lives, and we live it every day.  For over 20 years, we have connected top-ranked, premier, personal advisors with people world-wide looking to gain self-awareness and a clear life-path direction. We have offices in Burbank, California, and San Antonio, TX. Check out our website to get to know us. 

We are looking for a talented customer service representative for our contact center with a passion for the metaphysical and a ‘can-do’ problem-solving spirit to join our team in San Antonio, TX. 


What you need to be successful:


  • The ability to resourcefully solve problems
  • Knowledge and/or interest in spiritual/new age, metaphysical and/or psychic arts
  • High school diploma or equivalent 
  • At least 2 years of  experience in customer service in an up-selling environment
  • Type speed of at least 45 WPM
  • Excellent multi-tasking skills and ability
  • Intermediate computer/technical skills 
  • Self-motivated attitude
  • Time management skills 
  • Professional phone presence 
  • Must be available to attend mandatory training for first 2-3 weeks from 10am - 7pm (CST), Monday through Friday
  • Must have open availability to work between the hours of 4am - 10pm (CST) Friday through Tuesday 



 Bonus points if you have:


  • Sales and/or customer service training
  • College Degree 
  • Knowledge of internet applications 
  • Knowledge of personal computer in a Windows environment 
  • Call center experience 



What you get: 


When you join Outlook Amusements you get a warm welcoming environment in which each person you meet is interested in your success! Because everyone at Outlook knows that your success is our success and you make a difference! You'll be part of a team that is serious about business, focused on our customers, and knows how to have fun too! Our comprehensive employee benefits package has been carefully designed to meet your health, financial and retirement wellbeing objectives, including medical, dental, vision, a 401k with a company match, additional add-on insurance plans, paid time off, virtual yoga classes and virtual lifestyle sessions. 

Outlook Amusements Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.