Housing For Health Housing Stabilizer
Job Details
Los Angeles Street - Los Angeles, CA
Full Time
4 Year Degree
$40,000.00 - $44,000.00 Salary/year
Nonprofit - Social Services

The Downtown Womens Center seeks a full-time Housing for Health Case Manager to provide housing placement and individualized case management services to homeless women enrolled in the Housing for Health program supported by the Los Angeles County Department of Health Services (DHS). The Housing for Health program, serves individuals who have experienced long-term homelessness, history of trauma, and have long-standing health and mental health issues. The Housing for Health Case Manager will engage women in services, establish housing linkages and placement, and provide individualized case management through the implementation of an evidence-based practice called Critical Time Intervention (CTI). This position is part of an interdisciplinary team of staff to provide field- based services throughout Los Angeles County. As a Case Manager, this position will help women achieve housing stability and establish enduring support systems. This work will further inform recommendations and research for other agencies seeking to implement CTI as a solution to ending homelessness among various populations


Essential Functions

  1. Provide individualized field-based Intensive Case Management Services to participants, including transportation; (on-site and off-site)
  2. Create individual service plans that ensure housing stability, address each clients needs and goals, identify and provide needed resources and referrals
  3. Assist clients in securing housing, basic needs, medical and mental health services including substance abuse when necessary, job training access, and public benefits where eligible.
  4. Work to effectively meet clients needs and resolve individual barriers through follow-up , advocacy and collaboration with DWC staff and other community service providers
  5. Process Brilliant Corners & HACLA voucher applications and maintain collaborative relationships with HACLA & Brilliant Corners.
  6. Maintain accurate and timely records of activities, case management notes, and services provided to each client
  7. Collaborate with Mental health agencies, hospital and clinic settings to ensure continuity of care is developed for clients of the program
  8. Advocate for best practices to ensure that clients retain housing, increase life skills, improve health and mental health
  9. Provide supervision and guidance to interns and volunteers in the provision of services to clients
  10. Develop and maintain relationships with clients, staff and local service providers, participate in community meetings pertaining to services benefitting clients, and serve as a representative of DWC at community events
  11. Effective crisis management skills and conflict resolutions skills
  12. Be an ambassador of DWC and its mission and values by participating in community meetings/events
  13. Provide weekly written reports to the Housing for Health Program and additional reports as assigned
  14. Additional duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. Proficient in MS Office
  2. Attention to detail and problem solving
  3. Excellent written and verbal communication skills
  4. Flexibility
  5. Multitasking
  6. Community engagement
  7. Advocating for clients

Supervisory Responsibility

This position does not have supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Employee must able to complete weekly home visits which require reading directions, driving, walking, and standing. Employee must perform administrative tasks such as making phone calls, navigating the computer, typing correspondence, ability to lift files, open filing cabinets, bend and stand as necessary.

This is a full-time position. Days and hours of work are Monday Friday From 8:00am-4:30pm


  • Travel is expected for this position.

Work Remotely:

  • Hybrid

Required Education and Experience 

  • Bachelor’s degree in social work or related field preferred; master’s degree a plus
  • At least 2 years of case management experience  working with similar population

Required Knowledge/Skills/Position Qualifications


  • Strong knowledge of the complexity of poverty and women’s homelessness, mental illness, trauma, substance abuse, health issues, and older adults; Familiarity with permanent supportive housing model and evidence-based practices
  • Minimum two year experience as a case manager with similar population, knowledge of community resources required
  • HMIS experience preferred, with knowledge of data collection tools to track client progress
  • Excellent active listening and crisis intervention skills with ability to exercise and model good judgment
  • Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences
  • Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with data management responsibilities
  • Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
  • Attention to detail
  • Ability to be flexible with hours when needed
  • Oral and written fluency in Spanish and English a plus

Additional Eligibility Qualifications

  • Current valid California state driver’s license, insurance, and vehicle with good driving record

Work Authorization/Security Clearance (if applicable)

  • Criminal background check and clearance required

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.

Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.