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Moneypenny Receptionist

Job Details

Duluth LQ46 - Duluth, GA
Full Time
High School
Customer Service

About Us

Moneypenny is growing and we’re looking for more awesome people to join our team. So, if you’re a customer service superstar and can hold a great conversation – we want you!


We’re a phone answering service with a difference. Each of our thousands of clients are given one person they know and trust to look after calls exactly as if based in their office. It’s a service that works and helps businesses of all shapes and sizes. With Moneypenny, you’re not a number. You’re a unique and amazing individual who makes a real difference. And you’ll always be supported - from celebrating personal milestones and those special days, to our many perks and benefits (including healthcare and 401k plan), awesome career advice and progression opportunities.  


We are a fast-growing business with lots to offer you: a one-of-a-kind office, fun and inclusive culture, eco-friendly working environment - and did we mention our epic parties? We know how to celebrate in style!


We have lots of full and part-time positions available right now. All we need is YOU!


About the role


As one of our special Moneypenny Receptionists, you’ll undergo comprehensive training that will give you all of the skills you need to become a vital cog in the Moneypenny machine.


You’ll be representing Moneypenny to a portfolio of clients, as well as representing those clients too – impressing their callers by putting your amazing customer service and relationship building skills to good use! Working as part of a fast-paced and growing team, your responsibilities will include:

  • Promptly and efficiently handling inbound phone calls and relaying messages to clients, ensuring clients never miss a call
  • Entering caller information into our system in an accurate and timely manner
  • Delivering the highest levels of customer service to clients at all times

What we're looking for!

  • Fabulous attitude towards delivering exceptional customer service
  • Confident telephone manner with excellent communication and interpersonal skills
  • Accurate and timely data entry skills
  • Available to work weekends (includes both Saturday and Sunday)
  • Available to work holidays


What you’ll enjoy


Working in our uber-friendly Duluth office, you will benefit from:


• Comprehensive and expert training to enable you to flourish

• Long-term progression across the business

• Starting salary of $15.00 an hour with fast pay progression

• Company sponsored snacks 

• Shift incentives and overtime 

• Benefits package including: healthcare, dental and vision insurance, 401k plan and life insurance

11 days (88 hours) annual paid time off, accrued at 0.916 days per month, or pro rata for part-timers

• Possibility of remote working in the future