Guest Experience Internship
Job Details
Entry
Carolina Creek - Huntsville, TX
Internship
4 Year Degree
Guest Services
Position Description

The Guest Experience Intern will work within our team to provide a hospitable and welcoming environment to guests, to show help them experience the love of Christ free from distractions. 

Did you ever think God could use your eye for detail or desire to come alongside others to help them be successful at camp? At Carolina Creek God you will use your God-given skills and passion to serve Him, to come alongside individuals and help bring their vision to fruition. God will create opportunities for you that you could never have imagined, but it is up to you to embrace His plan for your life. It matters where we all come from, sure- but when you bring your skills to Carolina Creek, there is no telling where God can take you. 

Within the Guest experience team, we believe everything we do is ministry. As a Guest Experience Intern you will Host groups by intentionally engaging them, and coming alongside leaders to meet their needs prior to their stay. You will have a hand in facilities management to make sure we are putting our best food forward for groups, as well as leading and facilitating activities on a weekly basis. We’re looking for someone who is proactive in identifying new ways to serve groups and raise the bar of excellence in Christian hospitality. 

 

The Basics:

  • Focus on the big picture, while never losing sight of the little details along the way

  • Have a flexible demeanor and willingness to embrace change

  • Provide a hospitable environment to all guests 

  • Think about how to improve our guest experience daily

 

The Works:

  • Rock-solid work ethic and a positive attitude

  • Ready to step into the entire hosting process, from guest booking, to scheduling, to facilities set up, to arrival, to activity facilitation, and departure

  • Communicate across other Carolina Creek departments to give the best guest experience

 

The Cherry on Top:

  • Previous experience in hospitality, activity facilitation and/or camp counseling

  • Have a passion to serve the local community

Program Objectives

Overview

The Internship Program at Carolina Creek is designed to walk with young adult participants as they grow and mature spiritually, professionally and in community with one another.  Interns will have the opportunity to develop in, as well as receive training with regards to Identity In Christ, Spiritual Formation, Discipleship, Communal Living, Leadership (Biblical, Professional, and Social) and Ministry Career Skills.

This is not a gap-year program but is intended to provide work experience for post-graduates who desire to explore ministry careers related to Christian camping,  Christian hospitality, children’s or youth ministry, culinary fields, marketing or creative media ministries. Supervisors construct an individualized curriculum for each Participant that will help them accomplish their own professional goals.

 

Requirements

The Intern Program Participant at Carolina Creek must be a follower of Jesus Christ, still maturing and looking to grow in developing his/her faith. He/she must be fully in accord with Carolina Creek’s mission statement, statement of beliefs, and community guidelines. He/she must be committed to be an active member of the intern community, participating in all assignments directed by the Intern Director.

All Participants are required to commit to the entire twelve-month program. Summer assignments will be determined in collaboration with each Intern as their professional skills and objectives are discovered throughout the year.

 

Primary Responsibilities

Participants in the Intern Program serve on our ministry team, as needed, whenever guests are present. This includes most, but not all weekends throughout the year, as well as some midweek groups. Direct ministry assignments will vary depending upon the giftings and abilities of each individual, but all participants should expect to be deployed as needed to accomplish our mission. Assignments many include, but are not limited to:

  • Facilitate Carolina Creek adventure/recreation, aquatics, and target sports in a safe manner for all guests.

  • Lead a small group of campers in Bible Studies, activities, and other program elements for midweek and weekend programs.

  • Assist the Kitchen Staff in the serving and cleaning of meals for all guest groups.

  • Assist the Guest Experience team in preparing facilities for guests, including cleaning dining halls, common areas, and cabins as well as room setup.

  • Assist the Grounds Team in maintaining & improving grounds.

  • Participate in meetings and complete assignments given by the Intern Coordinator & Supervisor.

 

Each intern will be assigned to a specific team at Carolina Creek. They will be able to apply the leadership principles they are learning from the Intern program in their daily work at Carolina Creek. This department will be secondary to the primary responsibility of leading the program and guest groups experience.

 

Dates (Tenative)

Start: August 15, 2021

End: August 14, 2022

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