Customer Satisfaction Representative - Spanish Speaking
Job Details
Entry
Idaho - , ID
Optional Work from Home
Full-Time/Part-Time
Not Specified
$10.00 - $12.00 Hourly
Any
Description

Who are we

Home Care Pulse is growing quickly and we’re looking to add talented and dedicated people to our customer satisfaction team in Rexburg, Idaho. The purpose of HCP is to learn how care providers can take better care of their clients and improve their work environment. Our goal is to make a profound difference in their quality of life by gathering their feedback, which is directly reported to their home care provider. We know that call center jobs—and part-time jobs in general—can be tough, and we’ve worked hard to make sure that this is the best call center job you’ll ever find!

What will you'll be doing

  • Our Customer Satisfaction Representatives perform surveys over the phone with home care recipients, their families, and caregivers across the country.
  • Accurately typing their responses that are then passed on to their home care provider, who use it to improve the care of the individuals and the jobs of their employees.

What we offer

  • Flexible schedule that you create (no late nights or weekends)
  • Part time 16-40 hours
  • 3 days of paid training
  • Raises & Promotions
  • Paid time off
  • Monthly Bonuses & Incentives
  • No sales

We also offer Russian and Spanish speaking positions!

We are located in Rexburg, Idaho, however, we are also hiring from the following states: Georgia, Idaho, Kansas, North Carolina, Ohio, Texas, and Utah.

If you want a purposeful job with co-workers, supervisors, and managers who believe in what they do and want to see you grow, we’d love to visit with you! As many of our employees that started in this position have moved over to the Marketing, Sales, and IT departments.

More information about the position & Home Care Pulse can be found on our website!
https://www.homecarepulse.com/careers/

Qualifications

Position Requirements

  • 40+ wpm typing speed
  • Excellent phone etiquette
  • Learn and use new software
  • Ability to multi-task
  • Six month commitment
  • No prior experience is needed!
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