Chief Program and Policy Officer
Job Details
Pittsburgh - Pittsburgh, PA
Full Time

The Chief Program and Policy Officer (CPPO), reporting to the President and Chief Executive Officer, has overall strategic and operational responsibility for ensuring an integrated approach to United Way of Southwestern PAs regional community impact efforts. The CPPO leads efforts to advance United Ways strategic goals, which include meeting basic needs, moving individuals and families to greater financial stability and building success in school and life. The CPPO mobilizes community leadership and partnerships to address policy and systems change. This leader is a key part of the senior leadership team and works collaboratively to drive the overall strategy for the organization. The CPPO oversees the development and application of approaches for advancing collective action, including: convening partners, building coalitions, forging common agendas, facilitating public policy efforts, organizing community awareness campaigns, initiating and implementing grant making strategies, leveraging resources, and integrating strategies to reduce racial, gender, and ability inequities throughout the Community Impact portfolio. The CPPO coordinates activities for seeking and securing foundation, government, and related funding to support United Ways work, with a strong emphasis on PA 2-1-1 Southwest. The work of the organization changes as we continuously seek to have greater impact. The CPPO must be flexible and able to adapt to short- and long-term shifts in job duties.

Essential Functions

  • Develop strong cross-sector partnerships across United Way of Southwestern PAs regional footprint, in collaboration with regional internal leadership, to effectively and creatively address ever-changing critical human service issues and advocate for systems and legislative solutions;
  • Cultivate and grow relationships with public agency, nonprofit, foundation, and corporate leaders to advance Community Impact priorities
  • Recruit and lead volunteer groups and committees to achieve goals.
  • Creatively solve human service problems that effectively and efficiently improve peoples lives, focusing on entrepreneurial approaches across sectors and leveraging funding to do so.
  • Maximize and coordinate all community impact efforts to strategically advance United Ways mission, vision and impact framework;
  • Continue to grow PA 2-1-1 Southwest as a valued and sustainable community asset;
  • Attract, develop, coach, and retain a high-performance Community Impact Team ensuring a positive, collaborative environment committed to continuous improvement;
  • Ensure that community impact programs and investment strategies achieve their goals with appropriate evaluation mechanisms; and
  • Develop and regularly update a cohesive UWSWPA policy agenda that engages and coordinates among our stakeholderscorporate, foundation and public sector leaders;
  • Manage cycles of long-term planning for community impact strategy.

People Management Responsibilities

  • 4 direct reports at Director level
  • 25 indirect reports

Financial/Budgetary Responsibilities

  • Responsible for multi-million departmental budgets and contracts and oversight of process to award roughly $11 million annually to agency partners. Exemplary stewardship of all contributed funds deployed to address community needs.

Education and Experience


  • Masters degree in public administration, non-profit management, social work, or the equivalent.
  • Experience: Ten years of progressively more responsible management experience in philanthropy, nonprofit sector, government, or similar fields.

Knowledge, Skills, and Abilities


  • Demonstrated success in building strong coalitions to effectively address community challenges;
  • Successful professional experience in leading, managing and supervising senior teams and interacting with boards of directors and other professional volunteer leaders;
  • Demonstrated success in designing and sustaining management and operational plans to advance long-term goals through annual work-plans;
  • Experience with budgeting, development of high- performing teams, and project management of multiple portfolios;
  • Extensive knowledge of the nonprofit sector and experience in leading and facilitating teams and cross-sector community coalitions;
  • An informed perspective on racial equity and demonstrated cultural competence;
  • Experience in communicating in a persuasive, credible manner, in person, in digital settings, and in writing and presentations;
  • Strong analytical and evaluative skills; and
  • Strong commitment to and ability to deliver on excellence.

Physical Demands

Sedentary: Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time.

Travel Requirements

  • Occasional travel within the region via ground transportation
  • Potential travel outside the region via ground transportation
  • Potential travel outside the region via air transportation