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Site Manager

Job Details

Atlanta; Chicago; NYC; DC - Boston, MA
Full Time
Frequent Local Travel
Nonprofit - Social Services

About Jumpstart

Jumpstart envisions the day when every child in America enters kindergarten prepared to succeed. A national early education organization with operations in 15 states plus Washington, DC, Jumpstart drives outcomes for young children in three critical ways. Jumpstart provides language, literacy, and social-emotional direct service programming utilizing an evidence-backed curriculum for preschool children from underserved communities, workforce programming to expand the pipeline of qualified, diverse talent pursuing careers in early education, and policy advocacy to support the early childhood field and promote high-quality early learning for all. By leveraging over 25 years of experience serving over 150,000 children with the support of more than 50,000 college students and community volunteers, Jumpstart executes these three objectives to improve the quality of the early education workforce and increase opportunity for young children to succeed across America. Learn more at and join us in transforming the lives of young children!


Position Overview

The Site Manager role is a full year position which ensures substantive language, literacy and social-emotional learning gains for children and drives member outcomes through strong management and delivery of programming. The Jumpstart Site Manager ensures high quality programming by overseeing the day-to-day operations of the program and by serving as the primary Jumpstart representative for 1-3 higher education partners. The Site Manager recruits, trains, and supervises college students serving as part-time AmeriCorps members and volunteers to work with preschool children from under-served communities. The individual in this role provides observation, feedback, coaching and modeling to Corps Members on a regular basis to strengthen classroom impact. The Site Manager reports to a Director of Programs.


Specific Responsibilities

1. Programmatic Impact and Early Childhood Education & Training

  • Design and facilitate a Jumpstart training series for Jumpstart Corps Members and Team Leaders to prepare all Corps Members to successfully engage in service and to deliver high quality classroom programming; adapt or develop training content for members when necessary.
  • Use Jumpstarts coaching framework to observe Jumpstart sessions and planning meetings to monitor the quality of interactions between Corps Members and children and the implementation of planned curriculum.
  • Coach Team Leaders and teams of Jumpstart Corps Members to increase their ability to meet childrens learning and developmental needs and the cultural competency of Jumpstarts programming in each classroom.
  • Lead weekly Team Leader Meetings per Jumpstart guidelines to support leadership skill development, to deepen team leader knowledge of early childhood education practices, and to ensure team leaders are prepared to lead high quality sessions each week.
  • Order, organize, distribute, and manage curriculum supplies for high quality program implementation.
  • Implement continuous improvement processes to strengthen team and classroom outcomes and ensure Jumpstart Quality Standards are met.
  • Engage in regular and ongoing learning and professional development related to early childhood education to inform and strengthen practices.
  • Partner with classroom teachers and preschool center directors to plan, implement and negotiate aspects of program implementation. Work closely with teachers to ensure child data (consent forms) are collected and to administer child assessments.
  • Contribute to communities of practice to share best practices, problem solve with peers, and to support the development of Program Operations resources.


2. Program Management and Operations

  • Provide Jumpstart Corps Members and Team Leaders with systematic supervision and support, consistent and responsive management, and clear ongoing communication to support Corps Members to successfully complete their term of service, which includes supporting them in the completion of expected hours requirements.
  • Utilize required databases such as Salesforce, eGrants, AmericaLearns/OnCorps, and MyJstart for administrative aspects of Corps Member management.
  • Plan and manage the Corps Member recruitment process; interview and select all members for a Jumpstart site.
  • Where applicable (as mandated by varied AmeriCorps partnerships), recruit a Volunteer Coordinator and manage them to develop and implement outside volunteer engagement opportunities, and to ultimately meet the sites outside volunteer goals.
  • Review and approve Corps Member timesheets per Jumpstarts compliance expectations using America Learns and/or OnCorps. Where applicable, comply with the higher education partners federal work study timesheet process.
  • Work with national staff and Data/Program Coordinators to ensure grant and programmatic compliance, as related to the supervision of Jumpstart Corps Members, management of Corps Member criminal history checks and files components, conducting end of year performance review of Corps Members, child data collection and assessment, and the site budget per Jumpstart, AmeriCorps, and other grant specifications.
  • Review site monitoring reports in collaboration with Data/Program Coordinators and engage in continuous improvement practices to strengthen site compliance.
  • Complete periodic site progress reports and the annual site application process, per Jumpstart and/or grant requirements
  • Actively participate in team meetings to contribute to community, to share with and learn from peers, and to remain informed of organizational updates and work priorities.


3. Campus and Community Partnerships and Operations

  • Build and manage high quality Preschool Program Partner relationships.
  • Cultivate and manage campus relations to ensure Jumpstart visibility, integration, and the sustainability and success of the program on campus.
  • Work with campus-based faculty, staff, and administrators who can support Jumpstart Corps Member training, recruitment efforts, student supports, and foster campus relationships, systems and processes.
  • Build and manage high quality community partner/stakeholder relationships.
  • Support Volunteer Coordinator to plan and execute volunteer engagement activities that involve outside members of the community and corporate sponsors in Jumpstarts work.
  • Host Jumpstart site visits for external stakeholders such as elected officials, funders, or higher education partners.



  • Bachelors degree, CDA, or equivalent relevant professional experience
  • 2-3 years of prior work experience
  • Strong organizational, management and leadership abilities
  • Strong emotional intelligence, active listening and problem-solving skills
  • Self-motivated, resourceful, and takes initiative
  • Ability to work well under pressure and to be adaptable, flexible and accommodate shifting priorities
  • Ability to prioritize and multi-task in order to meet key tasks as scheduled
  • Competency in Microsoft software, especially Outlook, Excel, Word, and Power Point
  • Ability to build and maintain strong relationships with higher education partners, community partners, preschool staff, and the general community
  • Commitment to Jumpstarts core values: learning, community, inclusive leadership, joy and social justice
  • Prior experience/interest in social justice, or diversity, equity, and inclusion work
  • Ability and willingness to travel to assigned locations/sites as necessary
  • Experience and comfort working with individuals from diverse backgrounds and communities
  • Experience working in urban environments and commitment to serving urban communities


Preferred or Ideal

  • Background or experience in an early childhood setting
  • Prior work experience in a higher education setting and/or managing college students
  • Prior experience in supervising others, including ability to provide verbal and written feedback
  • Ability to manage basic fiscal matters, such as an operating budget
  • Prior experience managing AmeriCorps or grant-funded programs
  • Former Jumpstart service/employment



  • Requires significant evening/weekend work at specific times during the program year
  • Attend annual in-person 1-2 day retreats and/or new staff orientation, which may require travel (travel, lodging, and meals covered by Jumpstart)
  • Significant local travel required (included in site operating budget)

Employment is contingent upon successful completion of criminal history check