Early Intervention Service Coordinator Trainer/Floater
Job Details
Main Office - Denver, CO
Full Time
4 Year Degree

Position Purpose

This position will be responsible for floater coverage for Service Coordinators as needed due to staffing needs, as well as training the new Service Coordinators being onboarded.


As a Trainer/Floater, this Service Coordinator:

  • Is responsible for all caseload related tasks including primary contact for caseload, meeting scheduling and coordination of coverage with Supervisor support 
  • Responsible for data entry into Unicorn and Caselogic of any needs related to the caseload that is being covered   
  • Provide additional coverage for the department as needs arise
  • May participate in additional shadowing opportunities when a new hire is in training and preparing to take over the floating caseload 
  • Collaborates with Supervisors for the respective caseloads being covered
  • Training new Service Coordinators in their day to day case management tasks
  • Monitoring when a new Service Coordinator is ready to take on more case management tasks/responsibilities and delegating said tasks when appropriate
  • Reporting back to Supervisor and Operations Manager on how the new hire is doing and when they are ready for sign off on training items
  • Maintaining the EI Handbook/Process Manual
  • Take notes during the EI Program Meetings, sending notes to EI Service Coordinators, along with PowerPoint from meeting 
  • Compiling updates for staff and sending out Trainer Reports, when needed
  • Providing up-training to current staff, when appropriate, and with the support of Supervisors
  • Running/helping with Class Room (group) Trainings
  • Facilitating Lunch and Learns on various topics, when appropriate
  • Schedule trainings and shadows for new hires, as needed
  • Be available to staff for questions and technical support; be available in the office when management team is in leadership meetings and unavailable

Knowledge, Skills and Abilities

  • Ability to effectively communicate both written and verbally
  • Knowledge and understanding of supporting families in working with their children with delays and/or disabilities
  • Ability to maintain strict confidentiality
  • Ability to analyze information and use sound judgement when making recommendations or solving problems.
  • Ability to effectively manage multiple priorities
  • Basic skill in computer software programs
  • Ability to function as a team-player
  • Skill in mediation and conflict-management
  • Knowledge of community resources
  • Excellent facilitation skills
  • Excellent interpersonal and problem-solving skills


Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Assesses client’s or family’s needs and functional eligibility for services.
  • Actively communicate and facilitate transdisciplinary review of service plans with ID/D clients, caregivers, families, stakeholders, advocates and providers. 
  • Works with clients, families and appropriate community agencies to coordinate and facilitate services for clients.
  • Ability to meet/work with clients in a variety of settings.
  • Participates in planning treatment programs and in dispositional and discharge plans.
  • Maintains family/caregiver contact regarding client adjustments.
  • Attends and testifies at court proceedings
  • Attends staff, team and department meetings.
  • Attends in-services, staffing and other meetings with supervisor’s approval. May be appointed to committees.
  • Participates in agency and community planning and education.
  • Develops and maintains client case records, plans and reports.
  • Ability to drive personal or company vehicle
  • Lift and/or carry 20 lbs.
  • Sit, stand and walk for reasonable periods of time.
  • Maintains prompt and regular attendance.
  • Performs related work as assigned.                                                                      

Minimum Qualifications     

  • Bachelor’s degree in Social Work or related field
  • Knowledge of resources, policies, and history of EI systems at local, state and national levels
  • Excellent verbal and written communication skills
  • Excellent organizational skills and ability to multitask


Preferred Qualifications

  • 2 years case management experience working with people with developmental disabilities and their families
  • Ability to read, write and speak Spanish fluently.

Driving Requirements

  • Valid driver’s license
  • Proof of motor vehicle insurance
  • Personal vehicle in good operating condition for use during work
  • No major violations in the past three years.
  • No more than two moving violations in the past three years
  • Ability to meet and maintain agency driving requirements and operate agency vehicles

 Salary:  $52, 000-$54, 6600

Rocky Mountain Human Services is an Equal Opportunity Employer and is committed to racial, ethnic and cultural diversity and the goals of the Americans with Disabilities Act.