Training Specialist
Job Details
Experienced
MLT - Headquarters - Mountlake Terrace, WA
Full Time
$20.00 - $25.00
Day
Banking
Description

A GREAT PLACE TO WORK AND BANK  

Join our team!  1st Security Bank team members deliver service that "WOWs" our customers and each other. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams!

 

If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5 star Bank in Washington State by Bauer Financial, an independent bank rating firm.

 

POSITION SUMMARY

Responsible for supporting the development and delivery of comprehensive training programs and materials.  Will perform these duties in alignment with regulatory requirements, bank policies and procedure and 1st Security Bank’s core values.  This position will provide support to the Training Manager and departments in the areas of training, online training administration and review of training materials.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Partners with the Training Manager to create training programs and establish training standards for new employees, as well as, ongoing training support for employees bank-wide.
  • Instructs in-person and virtual trainings for all business lines bank-wide.
  • Facilitates classroom and/or virtual trainings for new hire training orientation and on-boarding.
  • Provides follow up communication to Managers on-boarding new employees to identify additional training needs and development.
  • Design and creates training materials and guides
  • Research and markets available external and internal training resources to employees and provide necessary information.
  • Ability to handle multiple priorities and completes tasks/projects in accordance with deadlines.
  • Back-up support with administrative duties for the Training Department.
  • Administers the department’s online training platform (BVS Performance Solutions).
  • Ability to learn new software systems, applications, or programs as needed.
  • Supports bank-wide and/or business line training initiatives and projects.
  • Represents the Training Department and Bank with a high level of integrity and professionalism.
  • Adheres to 1st Security Bank’s policies and support management decisions and goals in a positive, professional manner.
  • Performs other duties as assigned.

 

YOU WILL BE ELIGIBLE FOR

  • Full medical, dental, and vision coverage for individual or family plan.
  • Life insurance.
  • Long- and short-term disability insurance.
  • 401K matching program.
  • Paid sick and vacation time.

 

OUR CORE VALUES

  • Relationship Driven - we strive to "WOW" (surprise, excite and delight) each other and our customers.
  • Ethical - fair, honest and act with integrity. 
  • Lead by Example maintain a positive attitude, show respect for others, and have some fun!
  • Accountable - we take our responsibilities seriously and we meet our commitments with urgency.
  • Team Player - dependable, enthusiastic contributor to team success and to the greater good of the bank.
  • Embrace Dreams - we encourage each other to reach for our dreams.
  • Diversity - we celebrate diversity and support equality for all.
  • Community Oriented - we actively support our communities and the Bank's CRA initiatives.
  • Open and Honest Communication - always professional, responsive, and timely.
Qualifications

EDUCATION and/or EXPERIENCE

  • High School diploma or equivalent training experience preferred.  Training in relevant areas in the financial industry or other highly regulated areas of knowledge preferred.   
  • Ability to train employees with varying skill levels and learning styles.
  • Public speaking experience in giving presentations and training groups of employees.
  • Knowledge and skills in design, development, and coordination of training materials, training guides and desktop procedures. 
  • Basic Knowledge of all applicable Regulations that pertain to this position is required.
  • Each employee must complete all required training, including Bank Secrecy Act/Anti-Money Laundering training suitable to the position at the Bank.

 

OTHER JOB QUALIFICATIONS

  • Excellent interpersonal communication skills.
  • Strong written and oral communication skills including facilitation and presentation skills. 
  • Ability to effectively work with individuals and groups at all organization levels; ability to work independently and as part of a team.
  • Ability to take initiative and prioritize tasks; excellent time-management and organizational skills.
  • Ability to handle situations in a professional manner and maintain confidentiality of sensitive information.
  • Must be bondable.

 

COMPUTER SKILLS

To perform this job successfully, an individual should be proficient in Microsoft Office Products and other Database software.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee will operate in a general office environment, using office equipment such as a phone and a computer. 
  • The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment.  The employee must be able and willing and able to interact frequently with the general public. 
  • Some travel may be required.
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