FSQA Manager
Job Details
Nashville, TN - Nashville, TN
Full Time
4 Year Degree
Business Hours
Plant Operations


Nom Nom is improving the lives of dogs and cats everywhere. One meal at a time.

We deliver real, restaurant-quality meals every month — prepped, mixed and portioned in our very own kitchens. Personalized all the way down to the calorie, each meal is formulated to meet the unique needs of every pet we serve. Our Board Certified Veterinary Nutritionist® and staff of world-class scientists make sure of it, researching, studying and innovating nonstop to ensure maximum nutrition from all of our recipes while advancing pet health at large.

We’re a team of pet lovers (duh), complacency crushers (you bet) and doggedly-determined experts (woof) that pride ourselves on serving up the best food possible for our four-legged family.  We take absolute ownership over everything we do, persistently pushing one another toward creative solutions to complex problems. With a healthy serving of fun when time permits.

(Time always permits.)

Food Safety & Quality Assurance Manager

The FSQA Manager provides leadership and oversight to the food safety, quality and sanitation functions at the NomNom Facilities to ensure product conformance to food safety and regulatory compliance as well as exceeding industry requirements.  We are looking for a great leader to join our team who has experience with USDA and the petcare industry.  Our main manufacturing location is located at 2223 Whites Creek Pike, Nashville, TN 37207.  

Day to Day Responsibilities 

  • Food Safety and Quality Site Manager 

  • Oversee compliance with all regulatory bodies (Federal, State, and local) 

  • Investigate customer complaints surrounding quality to determine root causes, provide responses, and determine corrective and/or preventative actions.

  • Manage food safety, quality and food process improvement activities implementation

  • Manage and run all ongoing food testing both in house and via third party partners.

  • Liaison between third party sanitation and operations teams

  • Reports to FSQA Director.

  • Manages Sr QA Technician and shift QA Techs




  • A minimum of 5-10 years experience in food manufacturing with equivalent training/certification in HACCP, PCQI, USDA experience

  • 3+ years of management experience in a fast paced food-manufacturing environment

  • Ready to Eat product experience required; pet food experience preferred

  • Experience implementing and leading GFSI Standards and maintaining compliance

  • Understands safety protocols, and other industry standards.

  • Develops effective working relationships with multiple cross functional teams and facilities.

  • Excellent analytical and problem-solving skills.

  • High level organizational skills with accuracy and attention to detail.

  • Requires a bachelor’s degree with food science or equivalent background.



  • Critical Thinking
  • Problem Solving
  • Team Development 
  • Action Oriented


  • Competitive pay
  • Associate Discount
  • Medical, Dental, Vision, Prescription and much more
  • Health Savings Account and FSA
  • 401K with a match to 4%
  • We pay 100% of Short Term and Long Term disability
  • Life Insurance 
  • Paid holidays and vacation 
  • Formal training and opportunities for career progression

Nom Nom embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Nom Nom is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. 

Our Products In Action!
We believe in making the best nutrition for your pet and who does not love a happy pet?
Our Story
Where it all began. We would love for you to be part of our journey in providing the best nutrition for pets across North America.